[Indyx] App is not allowing me to add new outfits or individual items of clothing. I tried shutting phone off

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Diane
2 days ago In Indyx
App is not allowing me to add new outfits or individual items of clothing. I tried shutting phone off

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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2 days ago

Hi there! Thanks for reaching out. I want to make sure I understand your problem clearly: you’re trying to add new outfits or individual clothing items in the Indyx app, but it’s not letting you do that even after restarting your phone. Is that right?

Also, just to better assist you:
- Are you seeing any error messages when you try to add outfits or items?
- Does this issue happen only with adding new items or also with editing existing ones?
- Have you checked if your device has enough storage space? Sometimes low storage can cause upload failures.
- Lastly, have you tried updating the Indyx app to the latest version?

To start, here’s what I recommend:

1. Check App Permissions: Make sure the Indyx app has permission to access your photos and storage, since it needs that to add items. On your Windows phone or if using an emulator, you can check the app’s permissions settings.

2. Clear App Cache (if possible): Sometimes cached data can cause glitches. If the app has a settings option for clearing cache or data, try that.

3. Reinstall the App: Uninstall and then reinstall the latest version of Indyx to ensure all app files are intact and updated.

4. Ensure Stable Internet Connection: Adding items might require internet to sync. Make sure you have a steady Wi-Fi or cellular data connection.

If after these steps it still won’t let you add outfits or clothing, it might be related to an internal app bug or sync problem. In that case, I can help you contact Indyx support to investigate more deeply.

Please let me know what you’ve tried so far or if you need guidance on any of these steps! Are you able to access the app’s settings to check permissions or app updates on your device?

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