Hi there! I understand that the SWAN Libraries app is closing or crashing when you select a book. To help you better, could you tell me a bit more about when this happens? For example, does the app crash as soon as you tap on any book, or only certain ones? Also, are you connected to Wi-Fi or mobile data when this happens?

While I wait for your details, here are some straightforward steps that often help resolve app crashes:

1. Restart the App: Close the SWAN Libraries app completely and then reopen it.

2. Check for App Updates: Make sure you have the latest version of the app installed, as updates often fix bugs.

3. Clear App Cache (if possible): Sometimes cached data can cause issues. If your app or device allows clearing cache, try that.

4. Reboot Your Device: A quick restart of your computer can clear minor glitches.

5. Stable Internet Connection: Ensure your internet connection is stable; unstable connections can cause the app to misbehave.

If you've tried these, or want to try them now, let me know how it goes. If the issue continues, we can look deeper into settings or other potential causes.

Are you connected to the app using a desktop Windows 10 device through WebKit browser, or are you using a mobile device? This will help me tailor the instructions better.

As soon as I tap the book the app crashes

Thanks for clarifying that the app crashes immediately when you tap on a book. I've checked recent information about the SWAN Libraries+ app, and there have been reports of the app running slowly or crashing for some users when opening book details. It looks like the developers are aware of the problem and working on a fix1.

In the meantime, here are some targeted steps based on common causes and workarounds:

1. Update the App: Double-check that your app is updated to the most recent version. Sometimes these fixes come in minor updates.

2. Try a Different Device or Browser: Since you're on a Windows 10 device using WebKit, try accessing the catalog from a different browser like Chrome or Edge to see if the issue persists there.

3. Log Out and Log Back In: Sometimes refreshing your session helps. Log out of your account within the app or website, then log back in.

4. Check Your Library Card Login: Occasionally, crashes happen because of incorrect PINs or login issues with your library card account in the app. Verify your credentials are correct.

5. Clear Browser Cache: Since you're on Windows with a browser, clearing the cache and cookies may remove corrupt data causing the crash.

6. Alternative Access: If possible, access the book through the online catalog on the website instead of via the app, until the fix is released.

If you want, I can walk you through clearing the browser cache or trying another browser step-by-step. Also, please tell me if these crashes occur only for specific books or all of them, as it can help narrow down the cause.

Would you like me to help with any of these steps now?