Hi! I’m sorry you’re having trouble signing up with the Fuel Forward app when adding your phone number. To help you better, could you tell me a bit more about the error message you’re seeing? For example, does it say something like "invalid number," or does it just give a generic error?

Meanwhile, here are a few quick things we can check to start troubleshooting:

1. Make sure the phone number is entered in the correct format, including country code if needed, and without extra spaces or characters.
2. Double-check that your device’s time and date settings are correct because sync issues might cause verification problems.
3. Try restarting your iPhone and then entering your phone number again.
4. If you have any VPN or network filters active, try turning those off briefly to see if that helps.
5. Ensure your app is fully updated to the latest version from the App Store.

If you’ve tried this already, let me know, and I can guide you through some more advanced steps or check if there’s a known issue. Also, just to confirm—are you signing up for a new account, or trying to update your phone number on an existing one? That can make a difference in troubleshooting.

Error, code er6 I believe. Tried all that nothing works

Thanks for letting me know the error code ER6 and the troubleshooting you've already done. That really helps narrow things down.

Error code ER6 usually relates to an issue with the phone number verification process on the Fuel Forward app. Since you've verified your number format and connectivity without success, let's try the following next steps:

1. Clear app cache and data:
- On your iPhone, you can do this by deleting the Fuel Forward app entirely and then reinstalling it from the App Store. This can clear out any corrupted app data interfering with sign-up.

2. Check for possible blocked numbers or region restrictions:
- Some phone numbers, especially from virtual carriers or certain regions, may face restrictions with phone verification systems. Double-check if your phone number is a standard mobile number and not a VoIP or landline. If it is, trying a different phone number (if possible) can help isolate this.

3. Ensure your Apple device has no restrictions preventing app contact access:
- Go to Settings > Privacy & Security > Contacts and make sure Fuel Forward app has permission enabled.

4. Try signing up using a different network connection:
- Sometimes network-specific restrictions prevent the verification process. Try switching between Wi-Fi and cellular data.

5. Contact Fuel Forward support directly:
- If after doing the above things the problem persists, the issue may be on their backend or linked to your account specifically. You can reach out by emailing [email protected] or calling 1-800-450-2266 for more direct help from their team.

If you'd like, I can guide you step-by-step through deleting and reinstalling the app or checking those iPhone privacy settings.

Does any of this sound doable for you? Also, do you happen to have access to an alternate phone number to try?

How to fix ER6 error Fuel Forward app step-by-step

Thanks for asking for a step-by-step fix for the ER6 error on the Fuel Forward app. Based on the information available and typical troubleshooting steps for similar verification errors, here’s a clear guide tailored for your iPhone iOS 18.7:

### Step-by-Step Guide to Fix ER6 Error on Fuel Forward App

1. Delete and Reinstall the App
- Press and hold the Fuel Forward app icon on your home screen.
- Tap “Remove App” then “Delete App” to uninstall.
- Open the App Store, search for “Fuel Forward,” and reinstall the app.
- This clears any corrupted data causing the error.

2. Check Phone Number Format
- When entering your phone number during sign-up, enter it in the full international format, for example: +1 123-456-7890 (replace +1 with your country code).
- Avoid spaces or special characters if possible.

3. Turn Off VPN or Network Filters
- If you use a VPN or any network filtering app on your iPhone, temporarily disable it as it can interfere with verification requests.
- Try switching between Wi-Fi and cellular data to rule out specific network issues.

4. Verify iPhone Permissions
- Go to Settings > Privacy & Security > Contacts or Settings > Privacy & Security > Phone and ensure Fuel Forward app permission is enabled.
- This is necessary for the app to verify your number properly.

5. Reset Network Settings (more advanced)
- Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
- This will reset Wi-Fi and cellular settings, which might resolve hidden network conflicts.
- Note: You’ll need to reconnect to Wi-Fi networks afterward.

6. Try a Different Phone Number
- If possible, try using a different phone number from another carrier or device to see if the issue is tied to your original number.

7. Contact Fuel Forward Support if Issue Persists
- If none of these steps fix the ER6 error, it’s likely something specific to your account or a backend issue.
- Contact Fuel Forward directly at [email protected] or call 1-800-450-2266 for specialized help.

I hope this step-by-step guide helps you get past that sign-up error! Let me know if you'd like me to walk you through any of these steps on your iPhone.

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