Hi there! I see you're having trouble with the BOB Player app showing only the demo channel list, even though your account status is active. Let’s figure this out together.

To start, could you tell me:
- Are you using a playlist (like a .m3u URL) with the app?
- Have you tried refreshing or reloading the playlist inside the app?
- Is your internet connection stable and working well for other apps or websites?
- Have you recently updated the BOB Player app or your device?

In the meantime, here are some steps to try:

1. Reload the Playlist:
Go to the app’s settings or playlist section and try re-adding or refreshing your playlist URL. Sometimes the app loses connection to the source, and a reload fixes it.

2. Clear Cache and Data:
If your device allows it, clear the app cache to remove any corrupted temporary data preventing the channels from loading.

3. Check Internet Connection:
Verify your internet is stable by browsing other sites or streaming a video elsewhere.

4. Update the App:
Make sure you have the latest version of BOB Player installed. Outdated versions sometimes have bugs or compatibility issues.

5. Restart the Device:
Sometimes a simple reboot of your device can resolve temporary glitches.

If none of these work, the issue might be with the playlist source or how the account is activated within the app. Sometimes BOB Player displays a demo view if it cannot verify access to the actual content source.

If you confirm you are using a valid playlist and the account is active but still see only demo channels, the next step is to check with your playlist provider or service to ensure the playlist and credentials are current and not blocked.

Let me know how these go or share any error messages or behaviors you see, and I can guide you further! Are you comfortable trying these for now?