If the Fuel Forward app isn't functioning while you're trying to get gasoline, follow these actionable steps to troubleshoot the issue:

1. Check Location Services
Ensure that your location services are enabled on your iPhone. Go to Settings > Privacy & Security > Location Services and make sure that it's turned on for the Fuel Forward app.

2. Update the App
Confirm if you have the latest version of the Fuel Forward app. You can check this by going to the App Store, searching for "Fuel Forward," and seeing if an update is available. If it is, install the latest version.

3. Restart the App
Close the Fuel Forward app completely by swiping up from the bottom of the screen and swiping away the app window. Once closed, reopen the app and see if it works properly.

4. Clear App Data
Although iOS does not allow clearing app data directly, you can delete the app and reinstall it. To do this, press and hold the Fuel Forward app icon until it shakes, then tap the "X" to delete it. After it's been removed, download it again from the App Store.

5. Check Internet Connectivity
Make sure you have a stable internet connection. You can test this by trying to browse the web or using another app that requires internet access.

6. Try Using Pay In Store
If the app still does not work at the pump, consider going inside the convenience store to pay for your gasoline directly while you troubleshoot the app further.

7. Contact Customer Support
If none of the above steps resolve the issue, consider reaching out to Phillips 66 Consumer Service at 1-800-527-5476 for assistance. Their team is available M-F from 8 a.m. to 5 p.m. CST learn more.

8. Check Station Compatibility
Ensure that the specific gas station is set up to accept payments via the Fuel Forward app. Occasionally, some locations may not be configured to use mobile payment systems.

By following these troubleshooting steps, you should be able to identify and resolve the issues with the Fuel Forward app. If problems persist, keeping the customer service contact on hand will be beneficial for troubleshooting further. - learn more - learn more