[Merge Restyle] Network connection

C
Charlene
2 days ago In Merge Restyle
Network connection

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Emily Roberts

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2 days ago

Hi there! I see you're having a network connection issue with the Restyle app. Could you share a bit more about what exactly is happening? For example, is the app not connecting at all, or is it slow or dropping the connection? Are you seeing any specific error messages? This will help me guide you through the right steps on your Mac running OS X 10.15.7.

C
Charlene
2 days ago

Ads will not open

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Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

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2 days ago

Thanks for sharing that the ads in the Restyle app are not opening on your Mac with OS X 10.15.7. To help you better, could you clarify a couple of things first? Are these ads supposed to appear inside the Restyle app itself, or are you being redirected to ads through links? Also, do you see any error messages when the ads fail to open, or does nothing happen at all?

Meanwhile, here are some initial steps we can try to resolve ad loading issues:

1. Restart your Mac: A fresh start often solves temporary glitches with apps or network connections.

2. Check your internet connection: Make sure Wi-Fi is stable. You can try visiting other websites in your browser to confirm.

3. Clear cache and cookies if you’re viewing ads through a browser embedded in the app: For Safari, go to Safari > Preferences > Privacy > Manage Website Data, and remove data related to Restyle or Instagram.

4. Update the app: Ensure Restyle and your system apps are up to date, as older versions may have trouble loading ads.

5. Disable any ad blockers: If you use browser extensions blocking ads or network-wide ad blockers, they can prevent ads from appearing inside the app.

If you have already tried these, please let me know which ones so I don’t repeat them. Also, if you notice patterns like ads failing only on certain networks or times, that info will be helpful.

Once I get a bit more detail from you, I can guide you through more specific troubleshooting steps. Looking forward to your reply!

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