[Murphy Drive Rewards] App just spins

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Debbie obrien
2 days ago In Murphy Drive Rewards
App just spins

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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2 days ago

Hi there! I understand your Murphy Drive Rewards app is just spinning and not loading on your iPhone with iOS 18.6. To help you better, can you tell me if this started happening after any recent update or change? Also, have you tried closing the app completely and reopening it?

Meanwhile, I can walk you through some steps to try and fix this:

1. Force Close and Reopen the App
- Swipe up from the bottom and pause in the middle of the screen to open the app switcher.
- Find the Murphy Drive Rewards app and swipe it up off the screen to close it.
- Then open it again to see if it loads properly.

2. Check Internet Connection
- Make sure your iPhone is connected to a stable Wi-Fi or cellular network because the app needs internet access to load content.

3. Restart Your iPhone
- Hold the side button with volume up (or just the side button if volume up doesn’t work) until the “slide to power off” prompt appears.
- Slide to turn off, wait 30 seconds, and turn your iPhone back on.

4. Update the App
- Open the App Store, tap your profile icon at the top right, scroll to see if Murphy Drive Rewards needs an update, and update if available.

5. Clear App Cache / Reinstall
- Since iOS does not provide a direct cache clearing option for individual apps, the next best step is to uninstall and reinstall the app:
- Tap and hold the Murphy Drive Rewards app icon until the menu appears and select “Remove App” > “Delete App.”
- Then go back to the App Store, search for Murphy Drive Rewards, and reinstall it.

If after these steps the app still spins and does not load, it’s possible there might be a temporary issue with the app servers or compatibility. In that case, please let me know, and I can assist you with contacting Murphy Drive Rewards support or guide you through advanced troubleshooting.

Did you happen to try any of these yet? If so, we can move straight to the next step.

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