Hi there! I understand you're having trouble finding your receipts in the Murphy Drive Rewards app. Let's work together to figure this out.

First, could you tell me a bit more about what you’re experiencing? For example:
- Are you unable to see any receipts at all, or just receipts from certain transactions?
- Did you previously see receipts in the app and they disappeared, or is this your first time trying to access them?
- Have you tried scanning your receipt recently? Were there any errors?
- Also, are you using the latest version of the Murphy Drive Rewards app?

Meanwhile, here are some simple steps you can try to locate your receipts:

1. Open the app and go to the "Rewards" section.
2. Tap on "EARN" or similar option that lets you scan or upload receipts.
3. If you have already scanned your receipts, check under your profile or transaction history within the app—sometimes the receipts are stored there.
4. Make sure your app is updated to the latest version, as bugs sometimes get fixed in updates.
5. Try logging out of the app and then logging back in to refresh your account info.

If you have tried these or still can’t find your receipts, let me know so I can guide you with more detailed steps or check if the app settings or account details need adjustment.

Are you able to try these and share what you find?

do your receipts have to be uploaded and scanned to see them

Great question! Yes, for Murphy Drive Rewards, to see your receipts and earn points from them, you typically need to upload and scan your physical receipts within the app. This process captures your purchase details so you can track your rewards. Once you scan a receipt through the app, it uploads automatically and credits your account with points, and you can later view those uploaded receipts and transaction history in your profile7.

Here’s a quick step-by-step on how to upload a receipt if you haven't tried it yet:

1. Open the Murphy Drive Rewards app on your Windows device.
2. Go to the "Rewards" section.
3. Tap on "EARN" or the option to scan/upload a receipt.
4. Use your device's camera to scan your paper receipt or upload a saved receipt image.
5. The app should then process the receipt and add your points.

If you don’t upload and scan a receipt, the app won’t have a record of that purchase to show as a receipt or reward points. So yes, scanning/uploading is essential to see the receipts within the app.

Does that help clarify things? Would you like guidance on how to upload a receipt step-by-step?