Hi! I’m Alice, here to help you with your Barsys Coaster app issue. Just to make sure I understand clearly, when you say you "cannot get recipes," do you mean that the app isn’t showing any cocktail recipes at all, or is it having trouble loading specific recipes? Also, is this happening right after opening the app or when you try to connect to the coaster?

Meanwhile, here are some basic checks we can start with to hopefully get your recipes showing smoothly:

1. Check your internet connection – The Barsys app needs a working internet connection to load the latest recipes. Make sure your iPhone is connected to Wi-Fi or cellular data.

2. Close and restart the Barsys app – Sometimes the app might get stuck. Swipe up on the app from the app switcher to fully close it, then reopen.

3. Restart your Barsys Coaster device – Turn it off and back on. This can help refresh the connection.

4. Update or reinstall the Barsys app – Go to the App Store, check if there’s an update available. If not, try uninstalling and reinstalling the app to clear any corrupted files.

5. Check Bluetooth connection – The app and coaster communicate via Bluetooth, so ensure Bluetooth is enabled on your iPhone (Settings > Bluetooth) and that the coaster is properly paired.

Can you let me know which of these you’ve tried or if something different is happening? That way, I can guide you through more specific steps.

Cannot get recipes

Thanks for letting me know you still can’t get recipes in the Barsys Coaster app. Let’s dig into this together.

To clarify, are you unable to see any cocktail recipes in the app at all, or is the app showing an error or just a blank screen when browsing recipes? Also, are you using the Barsys Coaster 2.0 device alongside the app, and have you made sure the coaster is connected via Bluetooth?

Here are a few troubleshooting steps tailored for your iPhone with iOS 18.7:

1. Ensure Bluetooth is Enabled and Paired:
- On your iPhone, go to Settings > Bluetooth and verify it’s on.
- Confirm the Barsys Coaster is listed and connected. If not, tap it to connect.

2. Check Internet Connection:
- The app pulls recipes from online servers. Make sure your iPhone has a stable Wi-Fi or cellular connection.

3. Update the Barsys App:
- Open the App Store and check if there is an update available for the Barsys app. Updating can fix bugs with recipe loading.

4. Force Close & Relaunch the App:
- Swipe up from the bottom and hold to open the app switcher, then swipe the Barsys app off-screen to close it completely. Reopen to try again.

5. Clear any Filters or Inventory Settings in the App:
- Sometimes the app filters available recipes based on what ingredients you’ve added to your virtual bar. Try resetting or clearing any ingredient inventory settings to see more recipes.

6. Reinstall the App if Needed:
- If none of the above helps, try uninstalling and reinstalling the Barsys app to clear possible corrupted data.

If after trying these, the app still won’t show recipes, it could be a server-side issue or app bug. In that case, I can help you escalate it with Barsys support directly via email at [email protected].

Also, the Barsys app typically offers over 1000 curated cocktail recipes sourced from top mixologists, so you should have plenty to browse once properly connected2 1.

Please try these steps and let me know how it goes or if you get any error messages. I’m here to help! Are you satisfied with this solution so far?

It worked when we first set it up. When attempting to use again, i had to reinstall app it worked for one drink then had no recipes

Thanks for sharing those details—it’s really helpful to know that the app worked initially after reinstall but then showed recipes only once before stopping. That points to a connection or app data sync issue rather than just a simple install problem.

Given this behavior, here’s what I suggest trying next:

1. Restart Both Devices:
- Power off your iPhone and the Barsys Coaster.
- Turn them back on to refresh connections.

2. Close the App Completely and Reopen:
- Open the app switcher (swipe up from the bottom and pause), then swipe the Barsys app off-screen to close.
- Relaunch the app and see if recipes load.

3. Reboot the Coaster and Retry Loading Recipes:
- Some reports mention needing to reboot the coaster if recipes stop appearing after some use1.

4. Clear Ingredient Inventory or Filters in App Settings:
- Check if the app is filtering your available recipes based on your current bar inventory.
- Reset those inventory filters to see if more recipes appear.

5. Ensure a Stable Internet Connection:
- The Barsys app pulls recipes from its online database, so unstable Wi-Fi/cellular can cause loading failures.

6. If Possible, Try Another Device:
- If you have access to another iPhone or iPad, try installing the app there and connecting it to your coaster.
- This can help identify if the issue might be specific to your phone setup.

7. Contact Barsys Support:
- If none of this works, it might be a server-side or app bug as some users have reported ongoing connectivity and recipe load problems.
- You can reach out to Barsys directly at [email protected] for deeper assistance.

It’s clear that some users have faced intermittent recipe loading issues with the Barsys app, which sometimes resolve by rebooting the coaster or reinstalling the app, but sometimes require support intervention1.

Please try these steps, and let me know if recipes start showing again or if you encounter any specific errors. I’m here to keep helping until it’s fully sorted! Are you satisfied with the solution I provided so far?