Hi there! I see you're having trouble with the Blue Tees GAME app on your iPhone—the screen locks on the hole advance screen and then just stops moving forward. Let's work through this together so you can get back to your game smoothly.

Could you first let me know if this happens every time you play a round or just occasionally? Also, have you noticed if the app freezes completely, or does it just not advance while the rest of the phone works fine? And lastly, which iOS version is your iPhone running currently?

Meanwhile, here are some initial steps I recommend to try based on common causes:

1. Update the App: Make sure you have the latest version of Blue Tees GAME installed. Developers regularly fix such bugs, so an update might resolve this issue.

2. Check iPhone Settings for Background Activity: The app needs to update location and progress even if the screen is locked or the app is in the background. On your iPhone, go to Settings > Blue Tees GAME, and ensure Location is set to Always and toggle on Background App Refresh.

3. Prevent Screen Auto-Lock Temporarily: Before your round, set your iPhone to not auto-lock by going to Settings > Display & Brightness > Auto-Lock, then set it to Never while you use the app. This avoids interruptions during hole advances.

4. Force Close and Restart the App: Fully close Blue Tees GAME and reopen it to clear any temporary glitches.

5. Restart Your iPhone: Sometimes, a simple reboot can clear internal hangs.

If you've tried these and still see the lockup, let me know, and we can dive a bit deeper. There may be app-specific settings or cache issues we can address next.

Does this sound like a good place to start? Also, please share any additional details you notice!

this started happening when I up dated to AI before that I use it all last year

Thanks for the extra info! Since the problem started right after updating to the AI-powered version of the Blue Tees GAME app, it sounds like something related to the update might be triggering the screen to lock on the hole advance screen.

Sometimes new versions introduce changes that require updated settings or permissions on your device. Let's try these tailored steps to address issues known with the AI update:

1. Update the App Again: Check if there's a newer update to the app since you last installed it. Some bugs in major updates get quickly patched. Open the App Store on your iPhone and see if Blue Tees GAME has an update pending.

2. Reinstall the App: Sometimes, an update can cause file corruption or conflicts. Delete the Blue Tees GAME app completely, then reinstall it fresh from the App Store. This will clear any corrupted data and reset the app state.

3. Review Location and Background Permissions: The AI functionality needs full background location permissions to work without locking up. Go to Settings > Blue Tees GAME and confirm:
- Location Access is set to Always.
- Background App Refresh is enabled.
Also, check Battery Settings and make sure the app is not being restricted in the background.

4. Try “Never” Auto-Lock: Before your round, temporarily set Auto-Lock to Never (Settings > Display & Brightness > Auto-Lock). This prevents the phone from locking while the app is running, which sometimes helps with advanced AI features that need the screen active.

5. Clear Cache/Data in the App (if available): Some apps have an in-app setting to clear cache or reset data. If Blue Tees GAME has that, try clearing it to remove any stuck data from the update.

6. Check for iOS Compatibility: Make sure your iPhone iOS version is fully compatible with the latest Blue Tees GAME AI version. The app description suggests compatibility, but if your iOS version is older or very new, issues can occur.

If after trying these steps, the problem continues, it may be a new bug introduced with the AI update. In that case, you might want to contact Blue Tees Geek support directly at [email protected]. The developers have acknowledged some issues for new accounts or connected devices that they are resolving quickly1.

Does this help get you moving again? If you want, I can walk you through any of these steps!