[Daily Mail] Paper is not updating each day. For past few days I have had to uninstall app and reinstall to get iit.

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Hilary Allen
2 days ago In Daily Mail
Paper is not updating each day. For past few days I have had to uninstall app and reinstall to get iit.

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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2 days ago

Hi! I understand your Daily Mail app on your Kindle running Android 9 isn’t updating daily unless you uninstall and reinstall it. Let’s try to get this sorted out smoothly.

First, can you tell me if the app is updating at all when you open it, or does it just show old content no matter how many times you refresh? Also, do you have a stable internet connection when you notice this?

While you answer, here are some steps that might help resolve this issue without needing to reinstall every time:

1. Clear the app cache:
- Go to Settings on your Kindle.
- Tap on Apps or Applications.
- Find Daily Mail in the list.
- Tap on Storage, then Clear Cache.
Clearing cache removes temporary files that might be causing glitches.

2. Restart your device:
- This helps refresh system processes that might be stuck.

3. Check for app updates:
- Open Google Play Store.
- Search Daily Mail and ensure you have the latest version installed.

4. Verify permissions:
- The app should have permission to access the internet and run in the background.
- In your device Settings > Apps > Daily Mail > Permissions, make sure necessary permissions are allowed.

5. Check sync settings within the app if available:
- Some news apps have settings controlling how often they refresh content.

If you’ve tried these or if the problem persists, an occasional uninstall/reinstall might be a symptom of corrupted app data. After uninstalling, try restarting your Kindle before reinstalling to ensure any residual files are cleared.

Let me know which of these you’ve tried or if you’d like me to guide you step-by-step through any of the above. We’ll get your Daily Mail updating regularly again. Are you connected via Wi-Fi or mobile data most of the time?

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