[TREAT] Constant loading and message replay

M
Mary
5 days ago In TREAT
Constant loading and message replay

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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5 days ago

Hi there! I understand you're experiencing constant loading issues and message replay problems with the TREAT app on your iPhone with iOS 26.5. I'd like to get a bit more detail so I can help you better.

1. When you say "constant loading," do you mean the app gets stuck on the loading screen and doesn't open properly?
2. For "message replay," are you referring to messages within the app getting stuck in a loop, or do you mean you're repeatedly receiving the same notifications?
3. Have you tried any troubleshooting steps already, like closing and reopening the app or restarting your phone?

Once I have this info, I can guide you through the best steps. Meanwhile, some common fixes for loading issues include fully closing the app (swiping it away from your app switcher), ensuring you have a stable internet connection, and restarting the device.

Looking forward to your details so I can assist further!

M
Mary
5 days ago

It doesn’t let you get into app at all loading bar fills and replays what app does distribute treats not able to even get into the game . I am trying to Apply for a rescue

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57 Points 5 Followers
Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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5 days ago

Thanks for the extra info! It sounds like the TREAT app is stuck on the loading screen and won’t let you get into the game, preventing you from applying for a rescue. Since you’re trying to apply for a rescue, I totally understand that accessing the app is crucial.

From recent updates, the TREAT app is currently experiencing some technical issues that are affecting app loading and the display of dogs for rescue110. This looks like a known problem the development team is working to fix.

Here are some steps you can try meanwhile:

1. Check your internet connection: Use Wi-Fi or a stable cellular network to ensure it’s not a connectivity hiccup.
2. Force close the app: Double tap your Home button or swipe up from the bottom (depending on your iPhone model), find the TREAT app, then swipe it up to close it completely.
3. Restart your iPhone: Sometimes a fresh reboot can clear temporary glitches.
4. Update the app: Go to the App Store and see if there’s an update for the TREAT app. If so, install it.
5. Reinstall the app: If allowed, try deleting the app and reinstalling it fresh.

If none of these help, since this is a known issue on their end, you can also apply for the rescue directly through their web form here: TREAT Shelter Application which lets you submit your rescue application outside the app.6

I hope this helps get you closer to your goal. Would you like me to assist you with the application form, or help monitor when the app is back up?

Are you satisfied with the solution I provided?

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