[JudoTV] I can log in to JudoTV however, there is a message screen saying I need gold membership to watch

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Steve Fuller
2 days ago In JudoTV
I can log in to JudoTV however, there is a message screen saying I need gold membership to watch

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Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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2 days ago

Hi there! I see that you can log in to JudoTV but get a message saying you need a gold membership to watch content. To help you better, do you already have a gold membership or are you logged in with a free membership account?

Often, JudoTV offers tiered memberships (like Platinum, Gold, Silver, Bronze), and some content requires at least a Gold membership to access. Since you're getting this message, it’s likely that the content you’re trying to watch is behind that paywall.

Here’s what we can do step-by-step:

1. Verify Your Membership Level:
- Log in at your account management page on JudoTV’s website or app.
- Check your membership status or subscription tier.

2. If You Do Not Have Gold Membership:
- You can upgrade your plan to Gold or higher to access premium content. There should be an option in your account settings to upgrade your membership.

3. If You Believe You Have Gold Membership But Still See This Message:
- Try logging out completely and then logging in again to refresh your account status.
- Check if your payment went through and the subscription is active.
- Clear the app cache or reinstall the JudoTV app on your Mac if you’re using it as a standalone app. Sometimes data gets stale.

4. Verify the Content Access:
- Some events or competitions might specifically require a higher tier or a separate pay-per-view purchase. Confirm on JudoTV’s official page if the content you want falls under the gold membership.

If you want, I can guide you step-by-step through checking your subscription status on your Mac. Would that help? Also, are you using the JudoTV app or watching via a web browser on your Mac?

This setup process and membership structure have been noted in recent announcements by JudoTV and IJF, and the gold membership is the baseline for many live competitions and premium features1 2.

Let me know how you would like to proceed!

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