Hi there! I understand you're having trouble unlocking new characters and progressing in the Golf Orbit app. To help you better, could you tell me a bit more about what happens when you try to unlock characters? For example, do you see any error messages, or does the game just not respond when you try to unlock them? Also, are you able to progress in the game at all, or is it completely stuck?

Meanwhile, I'll guide you through some common fixes that might resolve this issue:

1. Check Your Internet Connection: Sometimes the game needs a stable internet connection to save progress and unlock content. Make sure your network is stable.

2. Verify Account Login: Confirm that you are logged into the correct account in the app. If the game syncs progress with an account (like a Google or Facebook login), logging out and logging back in can refresh your game data.

3. Update the App: Ensure your Golf Orbit app is updated to the latest version. Developers often release fixes for bugs related to unlocking issues.

4. Clear Cache (If Applicable): On Windows via the browser, try clearing your browser cache and cookies for the Golf Orbit site or app to rule out corrupted data causing the blockage.

5. Restart the Game: Close and reopen the app to see if the unlocks process properly.

If you've tried these already or if nothing changes, it could be related to a bug or specific save data issue. Sometimes game progression bugs require updates or patches from the developers.

Could you also share which platform or version of Golf Orbit you're using (browser-based or standalone app) on your Windows 10 device? That info will help me tailor the advice further.

Looking forward to your reply to get this sorted for you!