[SNB QuickPay] User Revoked

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Sharuf Mohamed
5 days ago In SNB QuickPay
User Revoked

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Pierre

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5 days ago

Hello! I see you're encountering the "User Revoked" error in the SNB QuickPay app. To help you better, could you please share a bit more about when this error appears? For example, is it during login, making a payment, or some other action? Also, have you recently changed any account settings or permissions?

Meanwhile, a common cause for the "User Revoked" error is that the app’s access or your user permissions were revoked or expired — sometimes this happens if the app is deauthorized or if a security setting changed.

Here is a step-by-step approach to resolving this issue:

1. Log Out and Log Back In: Sometimes, simply logging out of the app and logging back in can refresh your permissions.

2. Check Account Permissions: If you use Single Sign-On (like Google or Apple ID), please verify that SNB QuickPay still has permission to access your account. You can check this in your Google or Apple account settings under "Security" or "App Permissions."

3. Reinstall the App: Uninstall SNB QuickPay and reinstall it from the official source. This ensures you have the latest version and refreshes app authorizations.

4. Clear Cache and Data (Windows WebKit environment): Since you're on Windows with a WebKit browser, clear your browser cache and cookies for SNB QuickPay to remove outdated session info.

5. Reset Password: If your credentials may have changed or been revoked, try resetting your password through the app’s “Forgot Password” option.

6. Contact SNB Support: If none of these steps help, the revocation might be on the server-side, possibly due to policy violations or security reasons. You can reach SNB support at [email protected] for further assistance.

Please try these steps and let me know how it goes. I’m here to help! Are you satisfied with the solution I provided so far?

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