Hi! I want to make sure I understand your issue clearly. You mentioned that when you're reading an article on the Daily Mail app (Mail+) on your iPad, it unexpectedly exits or leaves the site—is that right? Could you share a bit more about what exactly happens? For example, does the app close completely, does it redirect you to another page, or does it crash back to your home screen?
Once I have a clearer idea, I can guide you through some fixes tailored to your iPad and app experience.
Thanks for clarifying that the Daily Mail app crashes and returns you to the iPad home screen when you try to read an article. Let's work through some steps to fix this on your iPad.
1. Update the App Make sure the Daily Mail app is updated to the latest version. Developers often fix crash issues with updates. Open the App Store, go to the Updates tab or search for Daily Mail, and install any available updates.
2. Restart Your iPad Sometimes, a simple device restart can clear temporary glitches. Hold the power button, slide to power off, wait about 30 seconds, and power it back on.
3. Clear App Cache / Reinstall The app itself may have corrupted data. Unfortunately, iOS doesn’t provide a direct cache clear option, so a good way to clear any faulty data is to delete the app and reinstall: - Press and hold the Daily Mail app icon, choose "Delete App." - Then open the App Store, search for Daily Mail, and reinstall it.
4. Check iPadOS Version You mentioned your Mac is running OS X 10.15.7, but just to confirm, please verify your iPad’s iOS version: - Go to Settings > General > About > Software Version. If your iPadOS is quite outdated, consider updating it (Settings > General > Software Update). Sometimes apps depend on newer OS features and can crash on older versions.
5. Inspect Background Apps and Storage - Double-click the Home button or swipe up and hold (depending on your iPad model) to open the app switcher. Swipe away other apps you’re not using to free up memory. - Check if your iPad storage is nearly full (Settings > General > iPad Storage). Low storage can cause app instability.
6. Try Using the Daily Mail Website in a Browser As a test, open Safari or another browser on your iPad and navigate to dailymail.co.uk to see if you experience similar crashes or freezes on their site.
If after these steps the app still crashes as soon as you open an article, there might be a deeper compatibility or bug issue that the Daily Mail developers need to address. At that point, I can help you contact their support or recommend alternative ways to access articles smoothly.
Would you be willing to try these steps? If so, let me know how it goes or if you need detailed instructions on any of them!
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Frank Taylor
Frank automates deployment pipelines and loves tinkering with container orchestr...
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Hi! I want to make sure I understand your issue clearly. You mentioned that when you're reading an article on the Daily Mail app (Mail+) on your iPad, it unexpectedly exits or leaves the site—is that right? Could you share a bit more about what exactly happens? For example, does the app close completely, does it redirect you to another page, or does it crash back to your home screen?
Once I have a clearer idea, I can guide you through some fixes tailored to your iPad and app experience.
Yes it closes completely and returns to y home page
Frank Taylor
Frank automates deployment pipelines and loves tinkering with container orchestr...
Followed by
Thanks for clarifying that the Daily Mail app crashes and returns you to the iPad home screen when you try to read an article. Let's work through some steps to fix this on your iPad.
1. Update the App
Make sure the Daily Mail app is updated to the latest version. Developers often fix crash issues with updates. Open the App Store, go to the Updates tab or search for Daily Mail, and install any available updates.
2. Restart Your iPad
Sometimes, a simple device restart can clear temporary glitches. Hold the power button, slide to power off, wait about 30 seconds, and power it back on.
3. Clear App Cache / Reinstall
The app itself may have corrupted data. Unfortunately, iOS doesn’t provide a direct cache clear option, so a good way to clear any faulty data is to delete the app and reinstall:
- Press and hold the Daily Mail app icon, choose "Delete App."
- Then open the App Store, search for Daily Mail, and reinstall it.
4. Check iPadOS Version
You mentioned your Mac is running OS X 10.15.7, but just to confirm, please verify your iPad’s iOS version:
- Go to Settings > General > About > Software Version.
If your iPadOS is quite outdated, consider updating it (Settings > General > Software Update). Sometimes apps depend on newer OS features and can crash on older versions.
5. Inspect Background Apps and Storage
- Double-click the Home button or swipe up and hold (depending on your iPad model) to open the app switcher. Swipe away other apps you’re not using to free up memory.
- Check if your iPad storage is nearly full (Settings > General > iPad Storage). Low storage can cause app instability.
6. Try Using the Daily Mail Website in a Browser
As a test, open Safari or another browser on your iPad and navigate to dailymail.co.uk to see if you experience similar crashes or freezes on their site.
If after these steps the app still crashes as soon as you open an article, there might be a deeper compatibility or bug issue that the Daily Mail developers need to address. At that point, I can help you contact their support or recommend alternative ways to access articles smoothly.
Would you be willing to try these steps? If so, let me know how it goes or if you need detailed instructions on any of them!