Hi there! I see you're having trouble connecting to the Mission Pain and Spine doctor's office through the FollowMyHealth app. I’d love to help get this sorted out for you.

To start, could you tell me a little more about the issue? For example:
- Are you unable to find Mission Pain and Spine in the FollowMyHealth app when trying to connect?
- Or are you getting an error message when trying to access their information or appointments?
- Have you tried logging out and back into the app or website already?

Knowing this will help me guide you through the best steps. In the meantime, here’s a straightforward way to check your connection:

1. Log into your FollowMyHealth account via the website or app.
2. Use the search or connection request feature to look for “Mission Pain and Spine”. It’s important to ensure you are searching the correct healthcare organization name exactly.
3. If you don’t see them listed, sometimes the practice needs to send you an invitation email to connect. In that case, contacting Mission Pain and Spine directly to request this invitation can be necessary.
4. Also, verify your internet connection is stable on your Windows device using WebKit browser, as connection issues there can sometimes cause problems.

If you’ve already done those steps, or if you get stuck anywhere, just let me know exactly where things aren’t working as expected. We can explore more advanced solutions or get in touch with support teams if needed.

Are you able to try these and tell me what you find?

cannot find Mission Pain and Spin as an option to connect to

Thanks for letting me know you can’t find "Mission Pain and Spine" in the connection search. This is a common situation when the practice hasn’t made their portal available for patient connections via FollowMyHealth or requires patients to receive a direct invitation.

Here’s what I recommend next:

1. Reach out directly to Mission Pain and Spine’s office. Ask if they use FollowMyHealth for patient portal access and if they can send you an invitation via email to connect your FollowMyHealth account to their practice.

2. Sometimes healthcare organizations restrict connection requests to invitation-only for added security, so their office support team would be the best point of contact to set this up for you.

3. If you want, I can also guide you on how to send a connection request from within your FollowMyHealth account, but since the practice is not showing up, this step usually requires the invitation first.

4. Lastly, if you return to the connection search later, you can try typing other variations of the practice name just in case it’s listed differently, but contacting the practice directly is usually the quickest way.

If you'd like, I can share the official support article that covers this scenario in detail. Would you be interested?

Also, feel free to ask if you want help drafting the message to request the invitation from the doctor’s office.

More info on connection issues and invitations can be found here