[FollowMyHealth] Appointments not showing up

D
D
9 months ago In FollowMyHealth
Appointments not showing up

Comments

user
avatar
90 Points 5 Followers
Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

View Profile
9 months ago

Hi! I see that your appointments are not showing up in the FollowMyHealth app on your iPhone running iOS 18.6.2. Let's work together to get this sorted out.

To help narrow down the issue, could you tell me:
- Do you see any appointments at all or is the appointments section completely empty?
- Have you recently scheduled or had appointments that are not showing?
- Have you tried logging out and logging back into the app?
- Is your app updated to the latest version from the App Store?

In the meantime, here are some straightforward steps you can try:

1. Open the FollowMyHealth app and tap on the "More" tab at the bottom.
2. Select "Health Tools," then tap "Appointments" to check if they appear there.
3. Make sure your account is verified and logged in properly since unverified accounts might not show all appointments.
4. If you recently booked an appointment, it might not appear immediately; sometimes it takes a short time after the provider confirms it on their system.
5. If you had an appointment canceled, it won't show up in the upcoming appointments list.
6. Try refreshing the app by closing it fully (swipe up from the bottom and pause, then swipe the app away) and reopening.

If after these steps appointments still do not show, it may be helpful to check with your provider’s office to confirm that your appointments were successfully entered into their scheduling system.

If you want, I can guide you through checking the settings or even reinstalling the app if necessary. How does this sound so far?

Leave a comment