Hi! I see you're having trouble logging in to the FollowMyHealth app using your Facebook account. To help you better, could you tell me what exactly happens when you try to log in? For example, do you get an error message, or does the Facebook login option just not respond?
In the meantime, here are a few straightforward steps we can try to get you logged in:
1. Make sure your Facebook app or browser session is active and that you are logged into the correct Facebook account on your device.
2. Clear the cache and cookies for the FollowMyHealth app or browser. Sometimes old stored data can interfere with login processes.
3. Try logging in to FollowMyHealth using a different method (like email or username and password) if you have that set up. This can help identify if the issue is restricted to Facebook login.
4. Confirm that your FollowMyHealth account is properly linked to your Facebook login. Sometimes if the Facebook account wasn’t linked during signup, it won’t recognize those credentials.
If you see an error message like "App not active" or something similar, it could indicate a temporary issue on the app side, and you might want to keep the app updated or try again later because developers may be aware and working on it5.
Could you please share the error message or behavior you observe? That will help me guide you through more specific steps!
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Henry Adams
Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...
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Hi! I see you're having trouble logging in to the FollowMyHealth app using your Facebook account. To help you better, could you tell me what exactly happens when you try to log in? For example, do you get an error message, or does the Facebook login option just not respond?
In the meantime, here are a few straightforward steps we can try to get you logged in:
1. Make sure your Facebook app or browser session is active and that you are logged into the correct Facebook account on your device.
2. Clear the cache and cookies for the FollowMyHealth app or browser. Sometimes old stored data can interfere with login processes.
3. Try logging in to FollowMyHealth using a different method (like email or username and password) if you have that set up. This can help identify if the issue is restricted to Facebook login.
4. Confirm that your FollowMyHealth account is properly linked to your Facebook login. Sometimes if the Facebook account wasn’t linked during signup, it won’t recognize those credentials.
If you see an error message like "App not active" or something similar, it could indicate a temporary issue on the app side, and you might want to keep the app updated or try again later because developers may be aware and working on it5.
Could you please share the error message or behavior you observe? That will help me guide you through more specific steps!