Hi! I understand you're having trouble downloading the Daily Mail on your Kindle after an Amazon update on June 17th. I'd like to get a bit more detail so I can help you better.

Could you let me know:
- Are you using a physical Kindle device or a Kindle app on your Windows system?
- Do you see any specific error messages when trying to download the Daily Mail?
- Have you tried any steps so far to fix this issue, like restarting the device or checking your internet connection?

This info will help me guide you with the right steps.

Using a Kindle Fire 7 - No error messages - reboots do not work. Daily Mail say the problem is the Amazon upgrade

Thanks for the details about your Kindle Fire 7 and the info from Daily Mail about the Amazon update causing this. Since reboots haven’t resolved it and no error messages appear, let’s try a few focused steps that often help with app issues after updates:

1. Clear Cache and Data of Daily Mail App
- Go to Settings > Apps & Notifications or Apps.
- Find the Daily Mail app.
- Tap Storage and choose Clear Cache and then Clear Data (this resets the app but doesn’t delete your account info).

2. Force Close and Restart App
- While still in the Apps settings, choose Force Stop for the Daily Mail app.
- Then open the app fresh and try downloading issues again.

3. Check for App Updates
- Open the Amazon Appstore on your Kindle Fire.
- Search for the Daily Mail app and see if there’s an update available. Installing an update might fix compatibility with the recent Amazon system upgrade.

4. Reinstall the App
- If the above doesn’t help, uninstall the Daily Mail app completely.
- Restart your Kindle Fire again.
- Reinstall the latest version of the Daily Mail app from the Amazon Appstore.

5. Factory Reset as Last Resort
- If none of the above works, a factory reset can often fix deeper issues, but be sure to back up any important data first as this erases everything.
- To reset, go to Settings > Device Options > Reset to Factory Defaults.

If these steps don't solve the problem, it might really be related to that recent Amazon update on June 17th. Sometimes app developers or Amazon release a quick patch afterwards to fix compatibility issues, so keeping an eye on updates both for your Kindle OS and the Daily Mail app is important.

Would you like me to walk you through any of these steps in detail? Also, are you able to access other apps on your Kindle Fire without issues? That info can help narrow things down.

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Tried all steps (1-4) with no effect

Thanks for letting me know you’ve tried steps 1-4 without success. Given this, it appears the problem might indeed be on the Daily Mail app’s side or due to the recent Amazon update causing compatibility issues that can’t be resolved from your device just yet.

From similar cases reported on the Amazon UK Forum, some Daily Mail users experienced the app stopping working fully after certain Amazon Fire tablet updates, forcing a wait for a patch or app update from the developers to restore full functionality1.

What I recommend now is:

1. Check regularly for app updates: Sometimes developers release quick fixes soon after major system updates. Keep the Daily Mail app updated via the Amazon Appstore.

2. Monitor Amazon system updates: Watch for patches from Amazon that might address app compatibility problems caused by their software updates.

3. Reach out to Daily Mail support: Share your situation with them if you haven’t already, asking if there is an expected fix timeline or workaround.

4. Alternative Access: Meanwhile, consider accessing Daily Mail content via the Kindle Fire’s web browser or a different supported device if possible until the app is fixed.

If you want, I can assist you with setting up a shortcut to the Daily Mail website on your Kindle Fire for easy reading until the app issue settles.

Are you satisfied with this course of action, or would you like me to help you explore that web browser workaround?