Hi there! I understand that your Clash of Lords 2 game freezes after a couple of moves and that the chat and daily rewards aren’t working. I’d love to help you get this sorted out. To start, can you tell me if this happens every time you play or just occasionally? Also, do you have a stable internet connection when playing?

Meanwhile, here are some steps you can try on your Mac running OS X 10.15.7:

1. Force Quit and Restart the Game: Sometimes the game may hang due to a temporary glitch. Press Command + Option + Escape to open the Force Quit Applications window, select Clash of Lords 2, and click "Force Quit." Then reopen the game.

2. Check for Updates: Go to the App Store on your Mac and make sure Clash of Lords 2 and your system software are both updated to the latest version.

3. Restart Your Mac: Fully restart your computer to clear out any stuck background processes that may affect game performance.

4. Check Network Connection: Ensure your internet connection is stable. Try switching between Wi-Fi and Ethernet if possible.

5. Clear Cache/Data if Possible: If the game has options to clear cache or reset local data (sometimes in settings), try that to fix corrupted temporary files.

6. Switch Between Apps After Freezing: One workaround reported to work for freezing games is to switch to another app (e.g., Safari) and then back to Clash of Lords 2. This sometimes refreshes the app.

If the issue keeps happening after these steps, let me know if you've already tried any of them and we can dig deeper, like checking firewall settings or even reinstalling the game safely without losing your progress. Also, if your account is linked to any social platform like Facebook or IGG account, that might help preserve data during reinstall.

Are you satisfied with trying these fixes so far, or did you want to try a next step right away?

It only became a issue after the last update with new hero Robin Hood

Thanks for sharing that important detail! Since the freezing started after the recent update introducing the new hero Robin Hood, it’s possible that the update may have caused a glitch on your system or the game client might have some corrupted data from the installation.

Here’s what I suggest next to address update-related issues on your Mac (OS X 10.15.7):

1. Check for Patch Fixes: Sometimes after major updates, developers release quick patches to address bugs. Make sure your game is fully updated to the latest version.

2. Clear Game Cache or Temporary Files: While Clash of Lords 2 on Mac doesn’t usually expose a manual cache clear option, restarting your Mac in Safe Mode can clear certain caches.
- Shut down your Mac.
- Turn it on and immediately hold the Shift key until the login window appears.
- Log in (may take longer).
- Restart normally and launch the game.

3. Reinstall the Game (Safely): If possible, link your account to Facebook or IGG account to save progress. Then uninstall and reinstall the game from the App Store to get a fresh client installation.

4. Check Network and Firewall Settings: Ensure your Mac’s firewall or any security software isn’t blocking game connections after the update.

5. Monitor Official Channels: The developers posted about this update and maintenance downtime on their official Facebook page, which might include updates on any ongoing issues with Robin Hood1.

If after these steps the freezing and chat/daily feature problems persist, it may be best to contact the game's support directly at [email protected] with your device info, OS version, and description of the problem for deeper investigation.

Does this plan sound doable? I can guide you step-by-step if you want to start with one of the fixes now.

I have other games on my iPad and phone they all work fine I have tried rebooting 50 times nothing works u have a glitch somewhere

Hey, thanks for letting me know about the repeated reboot attempts and that your other games work fine on your iPad and phone. That’s helpful info—it points away from a device-wide or network issue and more toward something specific with Clash of Lords 2 on your devices after the update.

Since this freezing happens shortly after a move, and chat/daily features don’t respond, it does sound like a glitch tied to the recent update, perhaps affecting your game installation or device compatibility.

Here are some targeted steps to try on your iPad and phone:

1. Check for Game Update: Even if you updated recently, check the App Store again for any hotfix or minor patch following the Robin Hood update. A quick patch might fix these bugs1.

2. Reinstall the Game with Account Backup:
- Link your game account to Facebook, Apple, or IGG account to save progress.
- Uninstall Clash of Lords 2.
- Restart your device.
- Reinstall the game fresh from the App Store.
This can clear any corrupted data from the latest update while keeping your progress safe.

3. Free Up Device Storage: Sometimes games hiccup due to low storage, so make sure you have ample free space on your iPad and phone.

4. Check iOS Version Compatibility: Your device’s iOS should be up to date. If your iPad or phone is running older iOS versions, the update could cause issues. You’re on Mac OS X 10.15.7, but for iPad/phone, check for the latest iOS updates in Settings > General > Software Update.

5. Disable VPN or Security Apps Temporarily: If you use any VPN or firewall apps, disable them briefly to see if connectivity or feature issues resolve.

6. Testing on Different Network: Even though your other games work, try switching between Wi-Fi and cellular data to rule out network route problems.

If these steps don’t resolve it, this specific bug might require developer intervention. You could forward a detailed report including your device models, OS versions, and the freezing behavior to [email protected]—they can look into this particular update glitch deeper.

Would you like me to guide you through the account linking and reinstall process step-by-step? Or is there something else you’ve already tried on your iPad/phone? I’m here to help!

IAm not that competent with computer software deletion and then getting it back I won’t be drying that solution

Thanks for letting me know! I completely understand wanting to avoid anything complicated with deleting and reinstalling apps. No worries—I can guide you through the process in a very simple way so you feel comfortable.

Here’s how to safely reinstall Clash of Lords 2 on your iPad or phone, step-by-step, while making sure you don’t lose your game progress:

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### Step 1: Link Your Game Account (Important!)

Before uninstalling, please link your Clash of Lords 2 game to an account like Facebook, Apple ID, or an IGG account. This saves your progress safely so you can get everything back after reinstalling.

- Open Clash of Lords 2.
- Go to Settings (usually a gear icon).
- Find the Account or Bind Account option.
- Connect to Facebook, Apple ID, or IGG account by following the prompts.

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### Step 2: Uninstall the Game

- On your iPad or iPhone, find the Clash of Lords 2 app icon.
- Press and hold the app icon until a menu appears.
- Tap Remove App or the little "X."
- Confirm by selecting Delete App.

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### Step 3: Restart Your Device (Optional but recommended)

- Hold the power button and slide to power off.
- Turn your device back on.

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### Step 4: Reinstall the Game

- Open the App Store.
- Search for Clash of Lords 2.
- Tap the download icon (cloud with arrow or Get button) to install it again.

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### Step 5: Log Back Into Your Account

- Open Clash of Lords 2.
- In Settings, select Log In or Account.
- Choose the service you linked to earlier (Facebook, Apple, IGG).
- Enter your login details to restore your game progress.

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That’s it! This way, you reinstall the game fresh but keep all your data intact.

If you want, I can walk you through any step in more detail. How does that sound? Would you like me to guide you through linking your account first?

Also, feel free to ask about anything that seems unclear—I’m here to help!

1

Let’s just leave it at that I will get sone help I have spent thousands of dollars iam not going to lose it thanks for the help

I completely understand your concern about safeguarding your Clash of Lords 2 account after investing so much into the game. Losing progress is definitely not something anyone wants. The good news is that account recovery is possible, especially if you’ve linked your game account to an IGG account, Facebook, or Apple ID before.

Here’s what you can do to recover or ensure the safety of your account:

1. Check If Your Account Is Linked:
If you linked your game progress to Facebook, IGG, or Apple ID, you can use those logins to restore your account on any device.

2. Use IGG’s Account Recovery Tools:
Visit IGG’s official service center where you can use options like "Find ID" or "Forget Password" with your registered email to recover your account login details. Here’s their FAQ page for account recovery:
https://service.igg.com/faq/view.php?id=20

3. Contact Official Support:
If you haven’t linked an account or are unable to recover via automated tools, you can email official game support at [email protected]. Include as much info as possible: your player ID if known, approximate last login, device details, transaction history (since you spent money), and any emails used. This helps them verify ownership and assist recovery.

4. Refer to Community Tips:
Many players have shared their successful account recovery stories in dedicated Facebook groups for Clash of Lords 2, which can provide useful advice and encouragement:
https://www.facebook.com/groups/929318113825336/posts/9466162950140767/

Since you’ve spent money on the game, your account is typically well-protected and should not be deleted by the developers for inactivity quickly. Always try to link your game to a secure account ASAP to prevent future issues.

If you want, I can help you draft an email to support or walk you through the recovery steps.

Are you satisfied with this guidance, or would you like me to assist with more specific recovery instructions?