Hi! I’d love to help you get the Murphy Drive Rewards app showing your closest location. To start, could you tell me if the app is not showing any locations at all, or is it showing locations but not the one nearest to you? Also, have you already tried anything to fix it, like checking your location settings or restarting the app? This will help me guide you better.

Not showing the nearest location

Thanks for clarifying that the nearest location is not showing in the Murphy Drive Rewards app on your iPhone. Let’s work through some steps to get this sorted for you.

1. Check Location Permissions
On your iPhone with iOS 18.6.2, go to Settings > Privacy & Security > Location Services. Make sure Location Services is turned on. Then scroll down to find Murphy Drive Rewards and confirm it’s set to While Using the App or Always. This setting allows the app to detect your location correctly.

2. Enable Precise Location
Still under the app’s Location settings, make sure Precise Location toggle is enabled. This lets the app access your exact location, which helps in showing the closest Murphy station.

3. Restart the App
Close the Murphy Drive Rewards app completely by swiping it away from your app switcher, then reopen it. Sometimes a fresh start helps the app refresh its location data.

4. Check Network Connection
Ensure your iPhone has a stable internet connection, either through Wi-Fi or cellular data. Location-based searches rely on data connectivity.

5. Update or Reinstall the App
If you haven’t updated the app recently, check the App Store for any updates. If the problem persists, try deleting the app and reinstalling it to clear any cached data that might cause issues.

6. Try Searching Manually
Within the app, try entering your ZIP code or city manually in the location search to see if it lists nearby stations. This can confirm if the issue is with location detection specifically.

If after these steps your nearest location still doesn’t appear, the app might have a bug or there could be a temporary issue with the location services on their end. In that case, I can escalate this for you or you might want to contact Murphy USA support at [email protected].

Would you like me to guide you through any of these steps in more detail? Are you able to access the Location settings on your iPhone now?

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Not showing the closet location

Thanks for sharing that the app isn’t showing the closest Murphy location. Since you’re on an iPhone with iOS 18.6.2, let’s try a few targeted steps based on recent findings:

1. Verify Location Permissions
Go to Settings > Privacy & Security > Location Services, and make sure Location Services is on. Then scroll to Murphy Drive Rewards and set permission to While Using the App or Always along with enabling Precise Location. This ensures the app can get your exact location.

2. Clear App Cache / Data (note: on iOS, this often means reinstalling)
The app might have some cached data causing this issue. Try uninstalling the Murphy Drive Rewards app from your iPhone, then reinstall it fresh from the App Store. This clears any temporary data glitches related to location1.

3. Relaunch and Search
After reinstall, open the app and either let it detect your location or manually enter your ZIP code or city to check if closest locations populate correctly.

4. Check Network Connection
Make sure you have a stable Wi-Fi or cellular data connection. Poor connectivity can affect location search results.

If these don’t work, it could be a temporary backend or app bug affecting location detection, which Murphy’s technical team may need to address. I can assist in escalating this if you want.

Would you like me to help you reinstall the app now or check your location settings with you? Let me know how you’d like to proceed!

Not showing the closet location

How to update Murphy Drive Rewards app?

Hi! If you want to update the Murphy Drive Rewards app on your iPhone (iOS 18.6.2), here’s a simple way to do it:

1. Open the App Store on your iPhone.
2. Tap your profile icon in the top right corner.
3. Scroll down to the "Available Updates" section.
4. Look for Murphy Drive Rewards in the list.
5. If it appears, tap the Update button next to it.

If you don’t see it listed, the app is already up to date.

Updating the app ensures you have the latest features and fixes, which might also help with location detection issues you mentioned earlier.

If you want, I can guide you through this process step-by-step!

Here’s the official Murphy Drive Rewards app page on the App Store for reference: Murphy Drive Rewards - Apple App Store 3.

Are you ready to try updating now?