[Murphy Drive Rewards] Lost access to app

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Calvin Green
1 day ago In Murphy Drive Rewards
Lost access to app

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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1 day ago

Hello! I see you're having trouble accessing the Murphy Drive Rewards app on your iPhone. I'd love to help you get back in. Could you please tell me a bit more about the problem? For example, are you unable to open the app, is your login not working, or something else?

In the meantime, here are some initial steps we can try to recover your access:

1. Check login credentials: Make sure you’re entering the correct email and password associated with your Murphy Drive Rewards account. If you forgot your password, there’s usually a "Forgot Password" link on the login page to reset it via email.

2. Update the app: Ensure the Murphy Drive Rewards app is updated to the latest version from the App Store. Sometimes older versions can cause login or functionality issues.

3. Restart the app: On your iPhone, swipe up from the bottom (or double press home for older models) and swipe away the Murphy Drive Rewards app to close it, then reopen.

4. Restart your iPhone: Sometimes a simple restart can clear small glitches.

5. Reinstall the app: If issues persist, you can delete the app, then reinstall it from the App Store. This can fix corrupted app data.

If none of these steps work, please let me know if the problem is with a forgotten password, account locked, app crashing, or something else. That way, I can guide you through more specific recovery steps or account assistance.

Are you able to try any of those steps now?

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