Hi there! It sounds like you’re trying to get tickets through the Masters Tournament app but keep hitting an "address error." Let’s see if we can sort that out together. Could you tell me exactly what the error message says? Also, are you entering your home address or the billing address for the credit card you plan to use?
From what I know, the address you enter must match the billing address of your credit card exactly. This is to prevent multiple entries from the same household since one address can only be used once. If the system flags your address as “already in use,” it might be because someone else has already registered tickets or entered the lottery with that address, or there may be a mismatch in how the address is entered.
Here’s a step-by-step you can try on your iPhone (iOS 18.6):
1. Double-check that the address in your profile matches the billing address of your credit card exactly — including any abbreviations, apartment numbers, or zip codes. Even small differences can cause errors.
2. Log out of the app and clear any saved form entries or cached data that might be causing conflicts.
3. Try entering your address manually instead of using autofill or copy/paste to avoid hidden formatting errors.
4. If you live with family or roommates, check if anyone else has already used that same address to enter the lottery. Only one entry per physical address is allowed.
5. If all else fails, use the Masters Tournament ticket site’s “Ticket Issues” or FAQ menu (usually on their official ticket webpage) to find guidance or contact info for support.
If you want, I can also walk you through these steps live or help check your account details to see if there’s anything else going on.
Are you willing to try these suggestions? Let me know what error message exactly shows up or if you have questions about the address you’re entering!
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Frank Taylor
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Hi there! It sounds like you’re trying to get tickets through the Masters Tournament app but keep hitting an "address error." Let’s see if we can sort that out together. Could you tell me exactly what the error message says? Also, are you entering your home address or the billing address for the credit card you plan to use?
From what I know, the address you enter must match the billing address of your credit card exactly. This is to prevent multiple entries from the same household since one address can only be used once. If the system flags your address as “already in use,” it might be because someone else has already registered tickets or entered the lottery with that address, or there may be a mismatch in how the address is entered.
Here’s a step-by-step you can try on your iPhone (iOS 18.6):
1. Double-check that the address in your profile matches the billing address of your credit card exactly — including any abbreviations, apartment numbers, or zip codes. Even small differences can cause errors.
2. Log out of the app and clear any saved form entries or cached data that might be causing conflicts.
3. Try entering your address manually instead of using autofill or copy/paste to avoid hidden formatting errors.
4. If you live with family or roommates, check if anyone else has already used that same address to enter the lottery. Only one entry per physical address is allowed.
5. If all else fails, use the Masters Tournament ticket site’s “Ticket Issues” or FAQ menu (usually on their official ticket webpage) to find guidance or contact info for support.
If you want, I can also walk you through these steps live or help check your account details to see if there’s anything else going on.
Are you willing to try these suggestions? Let me know what error message exactly shows up or if you have questions about the address you’re entering!