Hi! I see you’re having trouble with the My BLF app’s internet banking feature. To help you better, could you tell me exactly what’s happening? For example, are you unable to log in, is the app not connecting to the internet, or are certain banking functions not working?

Meanwhile, here are some initial steps you can try to get things working again:

1. Check Your Internet Connection: Make sure your device is connected to a stable internet network—try switching between Wi-Fi and mobile data to see if that helps.

2. Restart the App: Close the My BLF app completely and reopen it to refresh the session.

3. Update the App: Visit the Microsoft Store or the app source for your device and check if there’s an update available for My BLF. Running the latest version helps avoid compatibility issues.

4. Clear App Cache/Data:
- On Windows, if you're using a web browser accessing My BLF, try clearing your browser’s cache and cookies.
- If there is a desktop app, try to find in its settings an option to clear cache or reinstall the app.

5. Restart Your Device: Sometimes a quick restart solves temporary glitches.

6. Check for System Updates: Ensure your Windows 10 is up to date as sometimes system patches improve app compatibility.

7. Try Logging In via Another Device or Browser: This helps isolate whether the issue is device-specific.

If after these steps the app still doesn’t work, let me know what steps you’ve tried and what error messages you get, if any. I can then guide you through more advanced troubleshooting or check if there are any known outages.

Are you satisfied with these initial suggestions, or should we dive deeper?