Hi! I want to understand a bit more about the “invalid date” error you’re seeing when inserting a date in the Garmin Golf app on your iPhone. Is this happening when you’re trying to enter a date for an activity, setting up your account, or somewhere else in the app? Also, are you manually typing the date or selecting it from a picker?

This info will help me guide you effectively!

Account setup

Thanks for clarifying that this happens during account setup. Let’s walk through the date entry part carefully, as an invalid date error usually means the app isn’t recognizing the format or value you’re entering.

Here’s what I recommend for setting up your account date correctly on the Garmin Golf app on your iPhone (iOS 18.6):

1. Use the Date Picker: When entering your birthdate or any date in the registration form, tap the date field. You should see the iPhone’s native date picker (scroll wheels for day, month, year). Use that picker instead of typing the date manually to avoid format issues.

2. Date Format & Limits: Make sure the date you pick is valid—e.g., not in the future if it’s your birthdate, and meets any minimum age requirement Garmin might have (generally 13+ years old). Invalid entries like “02/30” or dates too recent might trigger errors.

3. Restart the App: If the date picker isn’t showing and you’re forced to enter manually, try closing the Garmin Golf app completely and reopening it to refresh the interface.

4. Update the App: Check that your Garmin Golf app is up to date in the App Store. Sometimes bugs affecting input fields get fixed in updates.

5. Reinstall the App: As a last resort, uninstall and reinstall the Garmin Golf app. This can clear corrupted settings or cached data causing input errors.

6. If Using Garmin Connect: Note that Garmin Golf works closely with Garmin Connect. If you’re prompted to enter info in Garmin Connect, try setting the date there first: open the Garmin Connect app, create your account, and enter profile details including birthdate using the provided date picker5.

Would you be able to try using the date picker for the birthdate, or tell me if you don’t see one? This will help me figure out the next step for you.

I’ve tried reinstalling; didn’t work

Thanks for letting me know that reinstalling the app didn’t fix the date input problem during account setup.

Since the usual reinstall isn’t working, and the date picker might not be functioning properly, here are some additional steps we can try to get this resolved:

1. Check iPhone Regional Settings
Sometimes, the iPhone’s region or date format settings can affect how apps interpret date inputs.
- Go to Settings > General > Language & Region
- Confirm your region is set correctly (e.g., United States)
- If it’s correct, you might try changing it temporarily to another region, then back again, to refresh the setting.
- Restart your phone after changing these settings.

2. Clear Safari and App Cache
Since Garmin Golf uses web-based forms in some parts, clearing your browser cache might help.
- Go to Settings > Safari > Clear History and Website Data
- Then force close the Garmin Golf app and reopen it.

3. Try Creating the Account on Garmin Connect Instead
If the Garmin Golf app’s account setup is having trouble, try creating your Garmin account via the Garmin Connect app on your iPhone first. Garmin Connect and Garmin Golf share the same login system. Once your account is set up with a proper birthdate there, you can log into Garmin Golf. This can sometimes bypass input issues in one app.

4. Check for iOS Version Stability
You mentioned your iPhone is running iOS 18.6, which is quite new. Occasionally, app compatibility lags with the very latest iOS versions.
Try checking if the app developer has posted any notes about iOS 18.x support or wait for a Garmin Golf app update.

5. Contact Garmin Support
If none of these steps resolve the issue, there may be a bug with the app’s date input on your device/OS combination. You can report this to Garmin’s dedicated support or through the Garmin website for a fix in an upcoming update.

Please try these and let me know if any of them help with entering the date during account setup. If you want, I can also help gather official Garmin support contact links or escalate this for you.

Are you comfortable trying these out now?

When I insert the date it tells me that it is an invalid date!

Thanks for your patience and for sharing more about the issue. Since you're seeing an "invalid date" error during Garmin Golf account setup on your iPhone (iOS 18.6), and reinstalling didn’t help, here’s what could be going on and some targeted steps:

1. Date Format Expectation
Garmin Golf currently expects dates to be entered in the American format: MM/DD/YYYY. If you’re entering dates in another common format (like DD/MM/YYYY or YYYY-MM-DD), the app might reject it as invalid. Try entering your birthdate using the MM/DD/YYYY format explicitly.

2. Time Zone and Region Settings
Incorrect iPhone region settings can cause the app to misinterpret date inputs. Double-check your iPhone’s region under Settings > General > Language & Region to ensure it matches MM/DD/YYYY usage (e.g., United States). After confirming, restart your phone to apply changes.

3. GPS Sync for Correct Time/Date
Though more relevant for activity data, sometimes Garmin apps need a GPS sync to confirm device time/date settings. This won’t directly affect the account setup date input, but it’s worth noting for time-related errors.

4. Create Account via Garmin Connect
Try setting up your Garmin account through the Garmin Connect app instead, which might handle date inputs more smoothly. After creating the account there, log into the Garmin Golf app with those credentials.
<brIf manual entry remains problematic, consider using the date picker control (scroll wheels) if available instead of typing.
<brThis aligns with similar issues reported on Garmin support forums2 4.
<brCould you try entering the date as MM/DD/YYYY using the date picker or manual entry and check your iPhone’s region settings? Let me know how it goes!