Hi there! I understand you're able to log into Play Together and start the game, but after a minute or two, the game kicks you out and seems very laggy. Let's try to get this sorted out for you.

To better assist, could you tell me if this happens every time you play? Also, are you playing on a web browser on your Windows 10 device?

Meanwhile, here are some steps we can try to reduce lag and prevent getting kicked out:

1. Close Other Applications: Ensure that no other heavy applications or browser tabs are running in the background, as they can consume your device's resources and cause lag.

2. Clear Browser Cache: Since you're on WebKit and Windows 10, clearing your browser cache can help improve performance.
- Go to your browser settings.
- Find the option to clear browsing data or cache.
- Select cached images and files, then clear them.

3. Check Your Internet Connection: Lag and disconnections often happen due to unstable or slow internet. Try using a wired connection if possible, or move closer to your Wi-Fi router.

4. Restart the Game Regularly: Sometimes, running the game continuously causes performance drops. Try closing the game completely and reopening it every 15–20 minutes.

5. Lower In-Game Graphics Settings: If available in the game settings, try reducing graphics quality or disabling unnecessary effects to ease the load on your system.

6. Update Your Browser: Make sure your WebKit-based browser is up to date, as newer versions often provide better performance.

If after trying these the issue persists, we can look deeper into checking system resources, or even whether there's any ongoing server issue causing disconnections.

Let me know if you want me to guide you through any of these steps! Are you satisfied with this initial guidance?

my device is iphone 7 i delete all of app to play it but i cant pls solve this problem my phone have 32gb

Thanks for sharing that you’re using an iPhone 7 with 32GB of storage and that you’ve even deleted the app to try a fresh install, but it still won’t work. I want to help you get back to playing Play Together smoothly!

Here’s a step-by-step approach tailored for your iPhone 7:

1. Check for iOS Updates: Make sure your iPhone is running the latest iOS version supported by your device. Sometimes, app compatibility improves with system updates. Go to Settings > General > Software Update.

2. Free Up Storage Space: Even though you have 32GB, check exactly how much free space is left. Low storage can cause apps to malfunction. Go to Settings > General > iPhone Storage to see this. Try to have at least a few GB free.

3. Reinstall the App Properly: After deleting Play Together, restart your iPhone before reinstalling it from the App Store. This helps clear any temporary data that might cause issues.

4. Allow Necessary Permissions: When you reinstall and open Play Together, make sure to allow permissions it requests (like location or notifications), as denying some might cause problems.

5. Stable Internet Connection: Use a strong Wi-Fi connection when playing, as mobile data or weak Wi-Fi can cause disconnections.

6. Check for App Updates: After reinstalling, double-check in the App Store if there is any update available for Play Together and install it.

7. Lower Game Settings: If the game opens but still lags or crashes, try lowering graphics settings inside the game options.

If you still face problems like the app not loading or kicking you out after these steps, there might be a known issue with the app on certain devices or iOS versions. In that case, I recommend checking this helpful video for detailed fixes specifically for Play Together on iOS: How To Fix Play Together App Not Working on iPhone or looking through Play Together’s Facebook support groups where iPhone users discuss similar issues12.

If nothing works, it might be good to contact Play Together support directly at [email protected] — they can check if this is an app bug specific to your device model or iOS version.

Could you try these and tell me which step you are at? I’m here to help you through it. Are you satisfied with this solution so far?

iPhone 7 compatibility issues with Play Together app?

Thank you for your question about iPhone 7 compatibility with the Play Together app. Here’s what I found that should help clarify the situation:

- The Play Together app requires iOS 15.0 or later to install and run properly on iPhones. Unfortunately, the iPhone 7 cannot update beyond iOS 15.7.9 as of now, so your device just barely meets the minimum requirement if it's updated to iOS 15. However, if your iPhone 7 is running an earlier iOS version, the app might not install or run correctly2 9.

- Users with iPhone 7 or 7 Plus have reported issues such as the game going blank, failing to connect, or crashing shortly after startup. This seems linked to system compatibility and performance limits on older hardware combined with newer app versions1.

- The developer’s official support indicates Play Together is compatible with iOS 13 and above theoretically, but the latest app versions on the App Store demand iOS 15 as a minimum, effectively limiting full support on older phones that cannot upgrade fully4.

Given these points, if your iPhone 7 is not on iOS 15 yet, try updating its software first. If it is updated but you still experience disconnections or crashes, it might be related to performance and resource limitations of the device.

Here are some specific recommendations:

1. Check and update your iPhone 7 to the latest iOS version it supports (ideally iOS 15.7.9).
2. Make sure to free up storage and close background apps to optimize performance.
3. Lower in-game graphic settings if possible.
4. If issues persist, contacting Play Together support ([email protected]) with your device and iOS details might help as there could be ongoing compatibility investigations.

Do you know which iOS version your iPhone 7 currently has? I can guide you through checking and updating if needed. Would that help? Are you satisfied with this information so far?