USAA SafePilot Support Forums

Participation in this program is currently limited to USAA members with an active auto insurance policy in select states. The USAA SafePilot App instructs, inspires and rewards safe driving habits to help keep you safe on the road while lowering your auto insurance premium

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J
Jac Beagle
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2 Points 0 Followers
Jac Beagle
1 month ago In USAA SafePilot

App not reporting trips

3
0
63
Solved & Closed
W
William cruce
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4 Points 0 Followers
William cruce
1 month ago In USAA SafePilot

App not working

5
2
89
S
S. S.
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2 Points 0 Followers
S. S.
1 month ago In USAA SafePilot

App says "experiencing a technical issue" with no trips logged in the last two weeks.

3
0
73
B
Barry
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2 Points 0 Followers
Barry
1 month ago In USAA SafePilot

USAA safedrive app stopped working May 15, 2026

3
0
85
M
Mihwa Stewart
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2 Points 0 Followers
Mihwa Stewart
1 month ago In USAA SafePilot

Trying to reinstall web but keep saying my phone number is invalid.

3
0
173
S
Shawn
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2 Points 0 Followers
Shawn
7 months ago In USAA SafePilot

Not recording all trips

3
0
292
J
J S
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2 Points 0 Followers
J S
8 months ago In USAA SafePilot

Can’t even use the app it keeps giving error code 1000

3
0
402
Solved & Closed
R
Raymond stang
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2 Points 0 Followers
Raymond stang
9 months ago In USAA SafePilot

Not hooked up

3
2
971
P
Patricia A
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2 Points 0 Followers
Patricia A
9 months ago In USAA SafePilot

Frank

3
0
312
Solved & Closed
C
Chris
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12 Points 0 Followers
Chris
10 months ago In USAA SafePilot

Log a trip that I did not drived

13
4
631
D
Danielle Helms
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2 Points 0 Followers
Danielle Helms
1 year ago In USAA SafePilot

It says that it need to turn on my background app. However, when I go to the settings, it is on.

3
0
666