Hi there! I see you’re getting a "experiencing a technical issue" message with no trips logged in the last two weeks on your USAA DriveSafe app. Let’s get this sorted out together.

To start, could you tell me if you've recently made sure the app has all the necessary permissions on your device? The DriveSafe app needs access to location services and motion data to log trips automatically. Sometimes, permissions can get disabled accidentally. Also, have you tried restarting your device or reinstalling the app yet?

Meanwhile, here’s a step-by-step approach that often helps resolve this kind of issue:

1. Check Permissions:
- Go to your Windows device settings, then find the privacy or app permissions section.
- Ensure location access is enabled for the WebKit browser or app you’re using for DriveSafe.
- Also, verify any background app permissions are granted so the app can run while not in the foreground.

2. Restart Device:
- Restart your Windows device to refresh its system and app functions.

3. Reinstall the App:
- Since you’re using Windows with WebKit, if DriveSafe operates via a desktop app, uninstall and reinstall it.
- If you use the web version, clear your browser cache and cookies, then log in again.

4. Check for App Updates:
- Make sure the app or browser plugin is up to date. An outdated version might cause trip logging failures.

5. Verify Network Connectivity:
- The app needs a stable internet connection to send trip data to USAA servers.

If you have already tried these, or if the problem persists after trying them, we might need to look more deeply into account-specific issues or technical server side problems.

Let me know what you’ve already done and how the steps go!