[A Better Routeplanner (ABRP)] Trying to create account but not receiving verification code by email

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Prakash H
Trying to create account but not receiving verification code by email

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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5 days ago

Hi there! I understand you're trying to create an account on A Better Routeplanner (ABRP) but you're not receiving the verification code via email. Let's get this sorted out together.

First, just to be sure, have you checked your spam or junk email folder? Sometimes these verification emails can land there.

If you’ve already done that, here are some steps you can try to resolve this:

1. Double-check the email address: Ensure that you entered your email correctly without any typos.

2. Wait a bit longer: Occasionally, email delivery may take a few minutes.

3. Try resending the verification email: On the ABRP signup page, there is usually an option to resend the confirmation code—try using that.

4. Whitelist ABRP emails: Add ABRP’s email address (usually something like [email protected]) to your email contacts or safe sender list to prevent it from being blocked.

5. Try a different email provider: If possible, try signing up with an alternate email address (e.g., Gmail if you were using another provider).

If none of these steps bring the verification email, it could be a system issue on ABRP’s side.

If you’d like, I can guide you on contacting their support directly or help troubleshoot further from there.

Have you tried any of these steps already? If so, which ones?

[Reference: A Better Routeplanner’s help page about not receiving confirmation email]1

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