Hi! I see you're having trouble with the MS NOW app not working on your Android device. To help you better, could you tell me more about what exactly isn’t working? For example, is the app not opening at all, crashing, showing an error message, or are you having trouble streaming live content?

Meanwhile, here are some common steps you can try that often resolve MS NOW app issues on Android 10 with WebKit-based browsers:

1. Restart your device – This helps clear temporary glitches that may be affecting the app.
2. Clear the app cache and data:
- Go to Settings > Apps & notifications > See all apps.
- Find MS NOW app.
- Tap Storage & cache.
- Tap Clear cache and then Clear storage/data.
3. Update or reinstall the app: If you downloaded it from the Play Store, check for updates or uninstall and then reinstall it to ensure you have the latest version.
4. Check your internet connection: Sometimes a weak or unstable connection can cause the app not to load or buffer.
5. Try streaming via the website with cache cleared if the app still fails. For that:
- Open your Android browser (WebKit-based).
- Clear browsing data (cache and cookies).
- Revisit the MS NOW website and try streaming the content again.

If you tried some of these and the issue persists, let me know which steps you've done and what exactly happens after trying them. That way, I can guide you to more advanced support. Are you currently getting any specific error message or behavior when you try to use the app?