[Frndly TV] Frndly will not let me sign in on tv

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Pamala Steele
4 days ago In Frndly TV
Frndly will not let me sign in on tv

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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4 days ago

Hi! I understand you're having trouble signing into the Frndly TV app on your TV. Let's see if we can get you back watching quickly.

Could you please tell me a bit more about what's happening when you try to sign in? For example:
- Are you seeing any error messages?
- Does the sign-in screen load but then not accept your credentials?
- Does the app hang, like showing a spinning circle or just stays stuck?

Once I know a bit more, I can guide you through some steps to fix it. Meanwhile, here are some general quick things to try if you haven’t yet:

1. Make sure your TV app is updated to the latest version. Sometimes an outdated app can cause login issues.
2. Restart your TV and try again.
3. Double-check your internet connection on the TV.
4. If you can, try logging into Frndly TV on another device (like your phone or computer) to verify your email and password are correct.
5. If possible, uninstall and reinstall the Frndly TV app on your TV to clear any corrupted data.

Let me know what you see or have tried, and we’ll dig deeper!

For official sign-in guidance, you can also refer to Frndly TV sign-in steps 1.

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Pamala Steele
4 days ago

sign-in screen load but then not accept your credentials

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604 Points 4 Followers
Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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4 days ago

Thanks for that detail. Since the sign-in screen loads but your credentials aren’t accepted, it suggests a few possibilities we can check:

1. Double-check your email and password: Sometimes a small typo can cause the issue. Make sure Caps Lock isn’t on and that there are no extra spaces.

2. Reset your password: Even if you’re sure the password is correct, resetting it can help resolve any sync issues with the server. You can do this on a computer or phone at Frndly TV’s password reset page.

3. Try logging in on another device: If you can sign in on your computer or phone, then the issue is likely with the TV app specifically.

4. Clear app cache/data or reinstall the app on the TV: Since you’re on a TV, you can uninstall and reinstall the app to remove any corrupted files that might be rejecting your credentials.

5. Check for app updates: Ensure the Frndly TV app on your TV is updated to the latest version, as older versions might have login bugs.

6. Internet connection check: Confirm your TV’s internet connection is stable—sometimes a weak or intermittent connection can cause login problems.

Could you let me know if you’ve tried any of these so far? Also, what make and model is your TV? This info can help me guide you specifically on how to reinstall or clear app data on your device.

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