[Frndly TV] Black screen , does not start

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Denis
1 month ago In Frndly TV
Black screen , does not start

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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1 month ago

Hi! I see you’re facing a black screen issue where the Frndly TV app won’t start on your iPhone with iOS 18.6. Let’s work through this together and get it fixed.

First, a couple of quick questions to understand better:
- Have you tried restarting your iPhone already?
- Is your Frndly TV app updated to the latest version?
- Do other apps on your iPhone work fine, or is it only Frndly TV having this issue?

In the meantime, here’s a straightforward step-by-step to try that typically resolves this kind of problem:

1. Restart your iPhone: Press and hold the power button and either volume button, then slide to power off. After it’s off, turn it back on. This refreshes the system and can clear minor glitches.

2. Update the Frndly TV app: Go to the App Store, tap your profile icon at the top right, then scroll down to see if Frndly TV has an update. If yes, update it.

3. Force close and reopen the app: Swipe up from the bottom (or double click the Home button if your iPhone has one) to bring up the app switcher. Swipe up on Frndly TV to close it fully. Then reopen it.

4. Reinstall the app: Touch and hold the Frndly TV app icon, select “Remove App,” then “Delete App.” Next, go to the App Store and reinstall it fresh. This helps if the app data is corrupted.

5. Check your internet connection: Since streaming relies heavily on stable internet, ensure your Wi-Fi or cellular data is working well.

If the black screen persists after these steps, there might be something deeper going on, like an app compatibility issue or a server-side problem. Let me know how far you get with these steps and if you encounter any issues along the way. We can then explore advanced solutions or check if there’s a known outage affecting the service1 4.

Looking forward to your update! Are you comfortable trying these steps?

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