Hi! I hear you're having trouble with the playlist screen in the iHeart app on your iPhone running iOS 18.6—it's showing a kind of half-loaded mix of two screens and then becomes unresponsive. That definitely sounds like something we want to fix so you can enjoy your playlists properly.

To start, can you tell me if you've tried closing the app completely and reopening it? Sometimes that helps clear temporary glitches. Also, are you connected over Wi-Fi or cellular data when this happens?

Meanwhile, here’s a straightforward set of steps to help resolve this:

1. Force close the app: Double-click the Home button or swipe up from the bottom (depending on your iPhone model) to bring up app switcher, then swipe the iHeart app off the screen to close it.

2. Restart your iPhone: Hold down the power button and either volume button until you see the slider, then slide to power off. After 30 seconds, press the power button again to turn it back on.

3. Check for app updates: Open the App Store, tap your profile icon at the top right, and scroll to see if iHeart has any update available. If yes, update it.

4. Check network connection: Make sure your internet connection is stable. If on Wi-Fi, try toggling it off and on, or switch to cellular data and see if the problem persists.

5. Clear app cache: While iOS doesn't have a direct 'clear cache' option for apps, deleting and reinstalling the iHeart app can act as a cache reset. To do this, tap and hold the app icon, choose 'Remove App', then reinstall from the App Store.

If you’ve already tried these and the problem continues, do let me know so we can dig deeper, maybe look into account settings or more advanced fixes.

Are you able to try these steps now? I’m here to help through each one!

when I go to my created playlist screen. It looks like it's loading half of two different screens and is non-responsive.