[BeMore] The hearing aid connection to the iPhone drops out. How to fix

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Nicola
5 days ago In BeMore
The hearing aid connection to the iPhone drops out. How to fix

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Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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5 days ago

Hi! I understand your BeMore app hearing aid connection to your iPhone keeps dropping out. Let's work through this together and find a good solution.

To start, could you tell me a bit more about the situation? For example:
- When does the connection drop?
- Is it only with the BeMore app or overall Bluetooth connection?
- Have you recently updated the BeMore app or your iPhone OS?
- Are the hearing aids connected individually or as a pair?

Knowing these details will help me tailor the fixes for you. Meanwhile, here are some common steps to try that often improve Bluetooth stability for hearing aids on iPhones:

1. Restart your iPhone and hearing aids. Sometimes, a simple reboot clears temporary glitches. Power off your hearing aids fully, then turn them on. Restart your iPhone as well.

2. Forget and re-pair the hearing aids in Bluetooth settings:
- Go to Settings > Bluetooth on your iPhone.
- Find your hearing aids in the list and tap the (i) info icon, then Forget This Device.
- Turn Bluetooth off and on again.
- Open the BeMore app and follow the pairing procedure fresh.

3. Check for app updates or iPhone software updates:
Sometimes the BeMore app has updates that fix bugs. You can check the App Store for updates. Also, iOS updates often improve Bluetooth performance.

4. Close other Bluetooth devices:
If there are several Bluetooth devices connected near your iPhone, they might interfere. Turn off or disconnect other devices to test if that helps.

5. Reset network settings on iPhone as a last resort:
This wipes all paired Bluetooth devices, Wi-Fi networks, and more, giving you a fresh start. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. You will need to re-enter Wi-Fi passwords afterward.

If after these you still have issues, I can guide you through more advanced steps or have you try alternative apps or firmware checks for your hearing aids. There have been reports of some bugs related to recent app updates, so that could be relevant2 3.

Let me know the details about your situation and which steps you've tried so far!

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