Hi there! I’m Henry Adams, here to help you with the BeMore app renewal issue you’re experiencing on your Mac running OS X 10.15.7. Just to clarify, when you say "won’t accept the renewal process," is the app giving you a specific error message during the renewal? Or is the renewal button unresponsive? Also, are you trying to renew a subscription or enable Online Services directly within the app?

This info will help me guide you better. In the meantime, here are some initial steps that often resolve renewal or online service activation issues:

1. Check App Version: Make sure you have the latest BeMore app version installed. Sometimes older versions face compatibility issues with renewal servers.

2. Restart the Mac & App: Close the BeMore app completely, then restart your Mac. Open the app again and try the renewal.

3. Stable Internet Connection: Verify your network connection is stable. Try switching from Wi-Fi to wired or vice versa to ensure connectivity isn’t the problem.

4. Delete and Reinstall the App: If renewal still fails, uninstall the BeMore app and reinstall it from the official source. Sometimes app data corruptions cause issues.

5. Confirm Account Credentials: Double-check that you’re logged in with the correct account that holds the subscription or is authorized for Online Services.

One other thing to keep in mind from recent user discussions — some users reported certain app updates temporarily impacted renewal or pairing functions, so a refresh by reinstalling sometimes helps1 2.

Could you try these and let me know if the problem persists, or if there’s any error you’re seeing? That way I can help you further.