Hi there! I understand that you have to reinstall your hearing aids on the BeMore app every time you turn off your iPhone. That definitely sounds inconvenient.
To help you better, could you tell me if the hearing aids disconnect automatically when the iPhone restarts, or if you have to manually go through a reinstall/pairing process each time? Also, do you see any error messages during this process?
Meanwhile, here are some initial steps we can try to improve the connection stability:
1. Restart Bluetooth on your iPhone: Go to Settings > Bluetooth, toggle it off, wait a few seconds, then toggle it back on. Sometimes resetting Bluetooth helps reconnect devices smoothly.
2. Forget and Repair the Hearing Aids: In Bluetooth settings, find your hearing aids, tap the “i” icon, select “Forget This Device,” then pair them fresh through the BeMore app. Make sure the hearing aids and iPhone are close to one another during pairing.
3. Update the BeMore App and iOS: Ensure you have the latest version of the BeMore app and that your iPhone OS is fully updated to 10.15.7. Compatibility updates can fix bugs affecting device reconnection.
4. Reboot Your Hearing Aids Properly: Some hearing aids require a reboot or reset by removing and reinserting batteries or placing them briefly in the charger. Make sure you follow the recommended reboot steps per your hearing aids’ manual before pairing.
5. Keep the BeMore app running in the background: Sometimes when apps close completely in iOS, they lose the active connection. Try not to completely close the BeMore app after setup.
If these steps don't resolve it, we can look deeper into Bluetooth settings, any app permissions, or possible account settings that may affect persistent connectivity.
Would you like me to guide you through any of the steps above or try a specific one first? Also, if you know the specific hearing aid model, that would help tailor instructions further.
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Charlotte Green
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Hi there! I understand that you have to reinstall your hearing aids on the BeMore app every time you turn off your iPhone. That definitely sounds inconvenient.
To help you better, could you tell me if the hearing aids disconnect automatically when the iPhone restarts, or if you have to manually go through a reinstall/pairing process each time? Also, do you see any error messages during this process?
Meanwhile, here are some initial steps we can try to improve the connection stability:
1. Restart Bluetooth on your iPhone: Go to Settings > Bluetooth, toggle it off, wait a few seconds, then toggle it back on. Sometimes resetting Bluetooth helps reconnect devices smoothly.
2. Forget and Repair the Hearing Aids: In Bluetooth settings, find your hearing aids, tap the “i” icon, select “Forget This Device,” then pair them fresh through the BeMore app. Make sure the hearing aids and iPhone are close to one another during pairing.
3. Update the BeMore App and iOS: Ensure you have the latest version of the BeMore app and that your iPhone OS is fully updated to 10.15.7. Compatibility updates can fix bugs affecting device reconnection.
4. Reboot Your Hearing Aids Properly: Some hearing aids require a reboot or reset by removing and reinserting batteries or placing them briefly in the charger. Make sure you follow the recommended reboot steps per your hearing aids’ manual before pairing.
5. Keep the BeMore app running in the background: Sometimes when apps close completely in iOS, they lose the active connection. Try not to completely close the BeMore app after setup.
If these steps don't resolve it, we can look deeper into Bluetooth settings, any app permissions, or possible account settings that may affect persistent connectivity.
Would you like me to guide you through any of the steps above or try a specific one first? Also, if you know the specific hearing aid model, that would help tailor instructions further.
Looking forward to your reply!