Hi there! I’m Frank Taylor, here to help you get your BeMore app connected with your Android phone. To help you better, could you tell me a bit more about what’s happening? For example, are you able to see the hearing aid device listed in your phone’s Bluetooth settings? Or does the app simply not detect or connect to the hearing aids at all?

Meanwhile, here’s a good start to troubleshoot your BeMore app connection on Android 10 with WebKit:

1. Check Bluetooth Connection:
- Go to your phone’s Settings > Connections > Bluetooth.
- Verify if your hearing aids appear in the list of paired devices. If not, try pairing them again manually. Sometimes the app won’t connect unless the aids are paired at the system level first.

2. Restart Devices and App:
- Turn off your hearing aids and turn them back on.
- Close the BeMore app completely (remove it from recent apps) and restart it.

3. Check Bluetooth Permissions and Audio Settings:
- Ensure the app has permission to access Bluetooth and location (required for Bluetooth scanning).
- Make sure Media Audio and Call Audio permissions are enabled for the hearing aids in Bluetooth settings.

4. Reboot Your Phone: A simple phone restart can resolve many connectivity glitches.

5. Update the App: Visit Google Play Store and check if there’s a newer version of BeMore. Updates often fix bugs related to Bluetooth on different Android versions.

If you’ve tried these already or it still doesn’t connect, let me know. I’ll guide you through some advanced steps or possibly look at device-specific Android Bluetooth protocol issues, which sometimes cause problems with BeMore, especially on Samsung phones running Android 101.

Could you please confirm what you’ve tried so far or if you see the hearing aid listed in the Bluetooth menu? That’ll help me tailor the next step for you.