Hi! I see you recently switched to an iPhone 17 and are unable to find or use the TendSecure app. Let me help you with that.

To clarify before we dive in: are you unable to find the TendSecure app in the App Store, or is it that the app downloads but then doesn’t work properly on your new iPhone 17?

Meanwhile, here are some initial steps we can try:

1. Search in the App Store carefully: Sometimes app availability can vary by region or device model. Use the exact name "TendSecure" in the search box. If it’s not showing up, it might be temporarily unavailable for iPhone 17 due to compatibility.

2. Check iOS version: Make sure your iPhone 17 is running the latest iOS version. Sometimes apps require the newest system updates to appear or function.

3. Restart your iPhone: Hold the side button and volume button, slide to power off, then power it back on. This can sometimes fix odd glitches.

4. Check for Alternative Tend apps: Sometimes app developers release updated or separate versions for new devices. Verify on the official TendSecure website or support if there’s a new app version for iPhone 17.

If you’ve already tried these steps or if the app is showing but won’t work, please let me know. I can then help with deeper troubleshooting or check for reports from others regarding iPhone 17 compatibility with TendSecure1.

Are you able to locate the app in the store currently, or are you seeing any error messages?

TRIED BUT STILL NOT WORKING

Thanks for trying those steps and letting me know. Since the TendSecure app still isn't working on your new iPhone 17, let's try some more specific troubleshooting focused on compatibility and connectivity.

Here’s what I suggest next:

1. Check App Compatibility: Some users have reported issues with the app on new devices or after major iOS updates. Visit the official TendSecure support page or their discussion forum to see if the app version you have supports iPhone 17 and the latest iOS. Sometimes the developers release updates to fix this1.

2. Reinstall the App: Delete the TendSecure app completely from your iPhone 17 and then reinstall it fresh from the App Store. This ensures no corrupted files or cached data interfere.

3. Network Settings Reset: Since the app connects to your cameras via your home network, try resetting your iPhone’s network settings. Go to Settings > General > Reset > Reset Network Settings. Note that this erases saved Wi-Fi passwords, so have them handy.

4. Router Compatibility: Make sure your home router firmware is up to date. Also, some router configurations, like strict firewalls or separate guest networks, can block camera connections used by the TendSecure app.

5. Try a Different Network: If possible, connect your iPhone 17 to a different Wi-Fi network or use cellular data to test if the app works. This helps isolate if it’s a network-related issue.

6. Contact TendSecure Support: If none of the above solve the problem, there might be a compatibility or account-specific issue. You can reach TendSecure's support directly via [email protected] for deeper assistance.

Let me know which of these steps you want to try next or if you’ve already attempted any of them. We’ll make sure you get your TendSecure app fully functional on your iPhone 17! Are you satisfied with this troubleshooting approach so far?