Hi! I understand you’re having trouble accessing the settings in the BeMore app after upgrading, and that you've already tried uninstalling, reinstalling, switching your phone off, and restarting. That’s a good start. Could you tell me a bit more about your device? You mentioned Ubuntu, but since BeMore is generally a mobile app, is it on an Android phone, or are you using some kind of emulator or app on Ubuntu? Also, are the hearing aids connected properly via Bluetooth?

Meanwhile, here’s a focused approach to try next based on common workarounds for this issue:

1. Check Bluetooth Connection: Make sure your hearing aids are properly paired and connected via Bluetooth in your phone’s settings (Settings > Connections > Bluetooth). If they’re not listed, try pairing them again manually.

2. App Permissions: Go to your phone’s App Settings for BeMore and check that it has permissions enabled especially for Bluetooth, location (sometimes needed for Bluetooth scanning), and storage. Sometimes after an update, permissions get reset.

3. Clear Cache (if Android): If you are on an Android device, go into Settings > Apps > BeMore > Storage and clear the cache. This can help remove any corrupted temporary files from the previous install.

4. Restore Previous Settings: Some versions of the BeMore app allow you to restore previous settings. Check if there’s an option under “My BeMore” or “My Requests” inside the app to reinstall or reload your last saved configurations.

5. Reinstall with a Fresh Start: When you uninstalled, did you try wiping the app data entirely (not just uninstall)? On Android, uninstall plus clearing data before reinstall might help eliminate any lingering config issues.

6. Hearing Aid Restart: Fully power off your hearing aids, wait 10 seconds, then power them back on before trying to connect again.

If after trying these your settings still aren’t accessible, it might be useful to check if there is a specific incompatibility or bug related to your phone model or OS version with the latest BeMore app. Sometimes app updates have issues with certain devices.

Please let me know your phone model and OS details or if you tried any of the steps above already so we don’t repeat efforts. I’m here to get this sorted for you!

Are you satisfied with this approach so far?