Hi there! I understand that your Frndly TV app update is freezing on your LG TV and it won’t let you proceed. Let’s work through this together!

First, can you tell me if this issue happens only when trying to update the app, or does the app also freeze when you try to watch something? Also, is your LG TV connected via Wi-Fi or Ethernet cable? Knowing this helps me better understand your situation.

Meanwhile, here are some steps to try that often fix app freezing on LG TVs:

1. Restart your LG TV: Sometimes a simple power cycle can clear temporary glitches. Turn off your TV, unplug it from power for about 1-2 minutes, then plug it back in and turn it on.

2. Check your network connection: Make sure your TV has a stable internet connection. You can test this via your TV’s network settings. If possible, try restarting your modem/router to refresh the connection.

3. Clear the app cache/data: Go to your LG TV’s Settings > All Settings > General > Apps > System Apps > Frndly TV (or the app you’re updating). Look for options to clear cache or app data. This removes any corrupted files that might cause freezing.

4. Try uninstalling and reinstalling the app: If clearing cache doesn’t help, uninstall the Frndly TV app and then reinstall it from the LG Content Store. This can solve issues caused by app corruption.

5. Check for LG TV firmware updates: Sometimes app issues are related to outdated TV software. Go to Settings > All Settings > General > About This TV > Check for updates. If there’s an update, install it and then try the app again.

If you’ve already tried some of these, let me know which ones, and we can dig deeper. Also, if you see any specific error messages during the freeze or update, that information would be helpful!

Are you connected via Wi-Fi or Ethernet? And after trying these steps, does the app still freeze at the update?

Looking forward to your reply so I can assist you further!

References for LG TV app freezing fixes:
LG TV app issues
Frndly TV app freezing solutions