Hi there! Sorry to hear you’re not seeing the replays and highlights on your desktop and TV. Let’s figure this out together. To start, could you tell me a bit more about what you see when you try to access the replays or highlights? For example, are those sections completely missing, or do you see them but the videos won’t play? Also, have you already tried logging out and back into your VBTV account?

This info will help me guide you better. Meanwhile, here’s a basic checklist to get us started:

1. Make sure you’re logged into your VBTV account on both desktop and TV apps.
2. On the VBTV home page, there should be a section specifically for replays and highlights—try searching for a specific event or match.
3. Check if your app or browser is updated to the latest version.
4. Restart the app or your device to clear any temporary glitches.

If you’ve done those or need help navigating, let me know. Also, sometimes some content might be removed or temporarily unavailable, but usually replays and highlights are accessible through your account2.

Could you share what you’ve tried so far and what device or app version you’re using? That will help me narrow down the cause.

i am using laptop/desktop and smart tv both showing only the live and upcoming games.

Thanks for the extra details. Since you’re seeing only live and upcoming games on both your laptop and smart TV, it sounds like the on-demand replays and highlights sections might not be showing up properly in the VBTV app or website interface.

Here are some steps you can try to resolve this:

1. Check for app updates: On your smart TV, make sure the VBTV app is updated to the latest version available. Sometimes older versions may lack certain features like replays or highlights.

2. Try accessing replays via the web browser on your laptop: Go directly to the VBTV website (https://volleyballworld.com) and log into your account. The site generally supports both live and on-demand content, including replays and highlights. This can help identify if the issue is app-specific.

3. Clear app cache/data or reinstall: On your smart TV, if possible, clear the VBTV app’s cache or uninstall and reinstall the app. This often fixes missing content issues.

4. Log out and log back in: On both devices, log out of VBTV and log back in to refresh your session.

5. Verify subscription level: Some content might be restricted by subscription type. Confirm you have access rights to on-demand content for replays and highlights.

If after trying these steps you still do not see replays and highlights, it could be due to a temporary platform issue or regional restrictions. You can contact VBTV support at [email protected] for help specific to your account and region.

Let me know if you want guidance walking through any of these steps or if you notice any error messages. I’m here to help! Are you satisfied with the solution I provided, or would you like me to assist further?