Hi! I understand you're having trouble connecting to the live network on the MS NOW app. To get started, could you tell me a bit more about the issue? For example:

- Are you unable to start the live stream at all, or does it start and then stop?
- Is this happening only on your Android device with WebKit browser, or on any other devices?
- Have you tried connecting over different networks, like Wi-Fi versus mobile data?
- Have you noticed if other apps or websites load fine on your device?

This info will help me guide you better. Meanwhile, I can suggest some common troubleshooting steps:

1. Check Internet Connection: Make sure your device is connected to a stable internet network, preferably Wi-Fi. Try loading a website or using another streaming app to confirm connectivity.

2. Restart App and Device: Close the MS NOW app fully and then restart your device to refresh all connections.

3. Update the App: Ensure your MS NOW app is updated to the latest version from the app store.

4. Clear App Cache and Data:
- Go to Settings > Apps > MS NOW > Storage.
- Tap Clear Cache and then Clear Data (note that clearing data may require you to log in again).

5. Check for Server or Network Issues:
- Sometimes the service may be down or experiencing issues. You can check sites like Downdetector or the official MS NOW social pages for outages.

If after these steps you still can't connect, let me know what you tried and what you observed, and we can dive deeper from there. Does this sound good to start with?