Hi there! I'm Emily. I understand that your Peachy app is crashing on your Samsung device and you lost your work—I’d like to help you sort this out. To get started, could you tell me a bit more about what happens when the app crashes? For example, does it crash immediately after opening, or only after certain actions? Also, have you tried any steps already to fix it?

While waiting for your details, here are some straightforward steps we can try to recover and prevent loss next time, and hopefully stop the crashing:

1. Check for App Updates:
Sometimes crashes happen because the app version has bugs fixed in newer updates. Open the Google Play Store, go to “My apps & games,” and check if Peachy has an update available.

2. Clear App Cache:
Sometimes corrupted temporary data cause issues. To clear the app cache on Android 10:
- Go to Settings > Apps > find Peachy > Storage > Clear Cache.

3. Force Stop & Restart the App:
In the same Settings > Apps > Peachy, tap “Force stop,” then open the app freshly.

4. Check App Permissions:
Ensure Peachy has necessary permissions (Storage, Network, etc.) to operate properly.

5. Restart Your Phone:
Simple but effective—restart your Samsung device as it clears memory and background glitches.

6. Backup your Data Going Forward:
For future prevention, check if Peachy app supports automatic cloud backups or local saves. This helps avoid work loss when crashes happen.

If after these steps the app still crashes or if you want to try restoring lost work, let me know. We can explore more advanced fixes or see if the app developers have recovery options.

Would you like me to guide you through any of these steps? Also, please share if you noticed anything specific before the crash occurred.

By the way, these tips align with Samsung’s advice on fixing app crashes1 2.

Looking forward to your reply!