[The Weather Network] Time on radar map is stuck at 2:36 pm EST

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Sharon
1 day ago In The Weather Network
Time on radar map is stuck at 2:36 pm EST

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Emily Roberts

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1 day ago

Hi there! I see your Weather Network app's radar map is stuck at 2:36 pm EST. Let's get that fixed.

To start, can you tell me a bit about what you've already tried? For example, have you refreshed the radar map, restarted the app, or checked your internet connection? Also, is this happening on a Windows app or when you visit The Weather Network website on your Windows 10 browser? Knowing this will help me guide you more precisely.

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Sharon
1 day ago

Weather Network app's radar map is stuck at 2:36 pm EST. Windows11 I have refreshed the map. Still the same

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Emily Roberts

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1 day ago

Thanks for the details! Since you mentioned you've refreshed the map but the radar time is still stuck at 2:36 pm EST on your Weather Network app on Windows 11, let's try a few more steps to resolve this:

1. Restart the Weather Network App
Close the app completely (make sure it's not running in the background), then reopen it and check the radar map again.

2. Check for App Updates
Sometimes an outdated app version can cause data display issues. Open the Microsoft Store on your Windows 11 PC, go to "Downloads and Updates," and check if there's an update available for The Weather Network app. If yes, update it.

3. Clear the App Cache (if possible)
While Windows apps don't have a simple cache clearing button, you can reset the app by going to:
Settings > Apps > Apps & features > The Weather Network > Advanced options > Reset
This will clear cached data and reset the app. Then open the app again and see if the radar updates beyond 2:36 pm.

4. Check Your Internet Connection
Make sure your internet connection is stable. Try visiting another weather site or app to confirm live data is loading.

5. Reinstall the App
If the above steps don't work, uninstall The Weather Network app from your PC, then reinstall it from the Microsoft Store.

If after trying all this the radar is still stuck, it might be related to a temporary issue with The Weather Network's radar data feed or app server on Windows. In that case, you can check for any known outages or delays by asking support at [email protected] or [email protected] since they manage app issues.

Does this help? Would you like me to guide you through any of these steps?

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