Hi there! I understand you're not receiving the one-time code via SMS for your Regions app login. Let's work through this so you can get it sorted out.

First, just to be sure: Have you tried selecting a different delivery method, like getting the code by email? Sometimes switching can help if the SMS isn't coming through. Also, is your phone number correctly registered and up to date in your Regions profile?

Meanwhile, let me guide you through some quick checks:

1. Make sure your phone has good network reception and can receive text messages normally.
2. Check that your phone’s message inbox is not full.
3. Sometimes SMS from Regions can come from short code numbers like 85618, 60102, or 734265—make sure these aren’t blocked or filtered.
4. Ensure that you have not accidentally opted out of Regions SMS messages.
5. If you have any SMS blocker or spam filter apps, consider disabling them temporarily and trying again.

If you’ve tried these and still no code, here’s what you can do next:

- Attempt to request the code again, but this time choose email delivery if you have an email on file.
- Restart your phone and try the process once more.
- Verify your contact info in the Regions app under profile settings.

If none of these work, it might be a delay or issue on the banking side, especially during peak times.

Would you like me to guide you through checking your contact info or switching to email delivery next? Or have you tried any of these steps already? That way, I can suggest the best next move.

Also, for detailed official suggestions, you can check Regions’ guide here: What If I Have Problems With My One-Time Code [1].