Hi there! Sorry to hear you're having trouble with the CVS website. To help you better, could you tell me a bit more about what's happening? For example, are you getting an error message, is the page just not loading, or is something specific not working? Also, are you trying to access CVS.com through your iPhone’s browser or the CVS Health app?

Meanwhile, since you're on an iPhone with iOS 18.6, one quick thing to check is if cookies are enabled in your browser settings, as CVS.com requires cookies to function properly. Here’s how you can check and enable cookies in Safari:

1. Open the Settings app on your iPhone.
2. Scroll down and tap Safari.
3. Make sure "Block All Cookies" is turned off.

If cookies are enabled, try clearing your browser cache:

1. In Settings > Safari, tap "Clear History and Website Data."
2. Confirm to clear.

After that, try loading the CVS website again.

If you’re using the CVS Health app and it's not working, sometimes logging out and logging back in after closing the app completely helps. You can also try uninstalling and reinstalling the app from the App Store to ensure you have the latest version.

If the website or app still doesn’t work after these steps, let me know what you observe, and we can dig deeper. There have been some reports of intermittent CVS system outages impacting prescription pickups and website/app performance recently, but these don't usually last long1 3 7.

How does this sound? Would you like to try these steps?