Hi there! I see you’re having trouble connecting with the CVS Health app on your Android device. I’m happy to help get this sorted out for you.

To better assist you, could you please tell me:
- Are you not able to open the app at all, or does it open but fail to connect to the internet?
- Is the issue happening on Wi-Fi, mobile data, or both?
- Have you tried restarting your device or the app already?

Meanwhile, here’s a simple step-by-step walkthrough that usually helps resolve connectivity problems with the CVS Health app on Android 10:

1. Check Your Internet Connection
Make sure your device is connected to a stable Wi-Fi or mobile data network. You can try browsing a website or opening another app that needs internet to confirm this.

2. Restart the App
Force close the CVS Health app completely:
- Open your device’s recent apps menu, swipe the CVS app away to close it.
- Then reopen it and try connecting again.

3. Restart Your Device
Turn off your phone fully, wait about 30 seconds, then turn it back on. This can refresh your network connections.

4. Clear App Cache
Sometimes app data can get corrupted:
- Go to Settings > Apps > CVS Health
- Tap Storage & cache, then choose Clear Cache.
- Open the app again and check connectivity.

5. Update or Reinstall the App
- Go to Google Play Store, look for CVS Health app, and see if an update is available.
- If it’s up to date, try uninstalling and reinstalling the app.

6. Disable VPN or Proxy
If you use a VPN or proxy, it might interfere with app connectivity. Try disabling it and see if that helps.

If these steps don’t fix it, there might be a system-wide issue, but we can check that next.

Let me know which of these steps you’ve tried and how it goes. I’m here to assist!

Also, if you want, you can reach CVS Customer Care at 1-888-607-4287 Monday to Friday 8:30 AM to 7:00 PM ET for direct help1.

Are you satisfied with this initial troubleshooting plan?