[Airlearn] The app is no longe responding to my voice talking. Ever since I tried the AI call I have had issues

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Barbra Kozisek
5 days ago In Airlearn
The app is no longe responding to my voice talking. Ever since I tried the AI call I have had issues

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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5 days ago

Hello! I understand that your Airlearn app's voice command stopped working after you tried the AI call feature. Let's look into that together.

Could you first confirm a couple of things for me?
1. Are you using the latest version of the Airlearn app on your Mac running OS X 10.15.7?
2. When you say "voice talking," does the app not respond to your microphone input at all, or is it intermittent?
3. Have you checked if Airlearn has permission to access your microphone in your Mac’s system preferences?

In the meantime, here’s a simple step-by-step approach to try:

1. Restart the Airlearn app: Quit it completely and reopen it. Sometimes apps refresh their services this way.
2. Check Microphone permissions:
- Go to Apple menu → System Preferences → Security & Privacy → Privacy tab.
- Choose “Microphone” on the left menu.
- Ensure Airlearn is checked to allow microphone access.
3. Restart your Mac: A reboot can clear lingering resource conflicts from using AI call features.
4. Update the app: If there is a newer version on the App Store, update Airlearn as sometimes voice issues are fixed in app updates.
5. Reset voice command within the app: If Airlearn has voice settings, try toggling off and back on the voice command or voice assistant feature.

If these don't help, the AI call feature might have altered some settings or cached data in the app. In that case, try uninstalling the app, then reinstalling it fresh—this often clears stuck configurations.

Since voice command is integral, verifying the microphone works fine with other apps like Safari or Voice Memos could help isolate if it’s app-specific or system-wide.

Would you like me to guide you through any of these steps in more detail? Are you able to test the microphone outside Airlearn? That will help narrow down the cause for you.

Are you satisfied with this troubleshooting approach so far?

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Barbra Kozisek
5 days ago

It's on my iphone

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Pierre

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5 days ago

Ah, thanks for clarifying! Since you’re using the Airlearn app on your iPhone and experiencing voice command issues after trying the AI call feature, let’s tailor the troubleshooting for your iPhone.

Here’s what we can do step-by-step:

1. Check Microphone Permissions on iPhone:
- Open the Settings app.
- Scroll down and tap Airlearn.
- Make sure the toggle for Microphone is turned ON so the app has permission to listen.

2. Force Close and Reopen Airlearn:
- Swipe up from the bottom of the screen (or double-click Home button) to open the app switcher.
- Find Airlearn and swipe it off the screen to close it.
- Reopen Airlearn and test voice features.

3. Restart Your iPhone:
- Sometimes a simple restart can clear minor glitches.
- Hold the power button and slide to power off, then power it back on.

4. Update the Airlearn App:
- Open the App Store.
- Tap your profile icon at the top right.
- Scroll to see if an update for Airlearn is available. If yes, update it.

5. Reinstall Airlearn:
- Press and hold the Airlearn app icon.
- Tap Remove AppDelete App.
- Go to the App Store and download it fresh.
- This clears any corrupted cache or settings.

6. Test Microphone with Other Apps:
- Open Voice Memos or Siri and check if your microphone picks up voice correctly.
- If not, the issue could be system-related, requiring further iPhone-level troubleshooting.

If none of these fix the voice command issue after using AI call, there may be a specific bug tied to that feature. You could reach out to Airlearn support at [email protected] or via their official website for more detailed assistance1.

Would you like me to help guide you through any particular step? Have you tried some of these already? Let me know!

Are you satisfied with this approach so far?

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