[Clockmaker] OS up to date, but can't find where to clear cache

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Penelope Vandewaal
5 days ago In Clockmaker
OS up to date, but can't find where to clear cache

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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5 days ago

Hi there! I understand you're trying to clear the cache for the Clockmaker app on your Windows device with an updated OS. Just to get us on the same page, are you running the Clockmaker app as a desktop application on Windows, or are you accessing it through a web browser on your device? This will help me guide you better.

Meanwhile, if you're using the app directly on Windows, there usually isn't a direct "clear cache" button like on mobile devices, but I can walk you through some general steps. If it's in a browser, clearing browser cache might help.

Could you please confirm how you're using Clockmaker on your Windows 10 WebKit environment?

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Penelope Vandewaal
5 days ago

I'm on Windows 11 upgrade

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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5 days ago

Thanks for the update about being on Windows 11! Regarding the Clockmaker app's compatibility with Windows 11, Clockmaker is available on the Microsoft Store and is designed to work on Windows devices, including Windows 10 and above. There haven't been widespread reports of compatibility issues specifically with Windows 11, so your app should run smoothly on the upgraded OS1 3.

If you are experiencing performance issues like caching or loading errors, clearing the app's cache might help. Since Clockmaker is likely a Microsoft Store app on your system, Windows 11 allows you to clear the cache for such apps via the following steps:

1. Open Settings on Windows 11 (you can press Win + I).
2. Go to Apps > Installed apps.
3. Find Clockmaker in the list and click the three dots on the right.
4. Select Advanced options.
5. Scroll down and click Reset. This will clear the app's data and cache.

Please note that resetting may log you out or remove any locally stored progress, so make sure your game progress is backed up or connected to an account if possible.

If this doesn’t solve your issue or if you want to better understand app compatibility ways, let me know and I can guide you through adjusting compatibility settings for the app on Windows 11.

Are you okay with trying this reset step first?

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